Manager, Facilities, Maintenance and Operations

 

Building Maintenance

Vancouver, BC

 

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of people living in BC. PHSA embodies values that reflect a commitment to excellence.

 

Responsible for overseeing the daily operational management and/or maintenance of designated physical plant health site(s) for Provincial Health Services Authority in a manner consistent with industry best practices ensuring a safe and reliable environment for the delivery of healthcare-related services.

 

What you’ll do 

• Establish, develop and implement department goals, objectives and operational requirements consistent with the Organizations’ strategic and operational objectives; review current operations and develop appropriate systems and process to ensure effective and efficient facilities operations for the assigned site (s).
• Develop and implement the annual operating and capital budget for the assigned site (s); responsible for monitoring expenditures, variance analysis and reporting; take corrective actions as required.
• Manage the recruitment, mentoring and professional development of assigned staff and contract employees; supervise designated staff, determine staff schedules, provide work direction and assignment of duties to meet operational requirements; conduct employee performance reviews, coaching session and facilitation of goal setting with the employee; identify training/educational requirements as needed.
• Investigate work and/or staff performance issues and initiates disciplinary action up to and including termination; participate in grievance process and other labour relation matters up to and including Step 3 grievances as an Employer representative; participate labour/management meetings and in the essential service designation processes for the assigned sites.
• Oversee the development and continuous improvement of maintenance programs; apply planning/scheduling techniques and risk-mitigation strategies to ensure effective delivery of preventive, predictive and responsive maintenance; ensure appropriate use of the computerized maintenance management system.
• Procure and manage the work of external service providers, directly or through subordinate supervisors; determine terms of reference, negotiate and monitor contractual agreements for specialized maintenance, grounds and renovation work, as required.
• Manage assigned construction, renovation and/or maintenance projects; liaise `with stakeholders and coordinate the activities of staff, consultant, and contractors to ensure project requirements are met and facilities impacts are minimized.
• Oversee the development and continuous improvement of policies, procedures, and programs in accordance with applicable codes, regulations, and standards; ensure compliance by employees and external service providers; collaborate with, and provide technical and logistical support to the Planning and Projects teams.
• Develops and maintains key internal/external stakeholder relations and participates on committees as required; develops and prioritizes capital infrastructure renewal plans in consultation with the Executive Director; participates as a member of the Organizations as a subject matter expert within area of expertise.
• Participates in the development and activation of business continuity plans in cooperation with clinical leadership and Emergency Management.
• Ensures that facilities are maintained consistent with best practices regarding energy conservation, carbon footprint reduction, LEED certification and other relevant environmental standards.
• Provides support in specific areas such as infrastructure, technical standards, systems commissioning, contract management, and safety or integrity management, as assigned by the Executive Director.

What you bring

 

Qualifications

• Technical preparation at the diploma or certificate level in the field of mechanical or power plant engineering technology. Second class power engineering certificate of competency, 1st. class preferred (BC or InterProvincial CQ); courses in plant or facilities management. Five (5) to seven (7) years' recent, related progressive supervisory and management experience in a large, complex unionized environment
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples within social and health contexts. This includes significant understanding of Indigenous-specific mandates and a commitment to addressing and mitigating Indigenous-specific racism and discrimination. The role involves actively embedding Indigenous Cultural Safety and Humility into daily practices and fostering a diverse and inclusive team environment. Additionally, it requires practical expertise in engaging with diversity, promoting equity, and advancing inclusion (DEI) initiatives.
• Demonstrated practical knowledge and understanding of legislative obligations and provincial commitments relevant to [insert name of Program Area], based on foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, and the BC Human Rights Code. This includes understanding how these obligations intersect across the healthcare system and applying this knowledge to support team compliance and operational effectiveness.

Leadership Competencies

• Leading People: acting with integrity and trust; building a team environment; communicating clearly;
• fostering potential.
• Leading Change: striving for personal mastery; leading with Vision; inspiring and engaging; promoting
• innovation.
• Partnering: focusing on customers; engaging stakeholders.
• Achieving Results: conceptualizing, demonstrating accountability.
• Business Acumen: managing resources; possessing health environment and political awareness.

Core Competencies

• Possesses a strong understanding of Indigenous-specific racism and broader systemic racism within the colonial health care structure. Demonstrates practical leadership in identifying and addressing barriers, promoting an environment of belonging, and ensuring Indigenous Cultural Safety. Actively engages in action-oriented practices to address Indigenous-specific racism and dismantle systems of oppression, while also confronting broader issues of racism and discrimination. Exhibits strong DEI and anti-racism skills to lead by example, fostering a culture of continuous learning, equity, inclusion, and belonging within their team.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge / Professional & Technical Competencies

• Demonstrated working knowledge of building systems, operations and maintenance practices in a
• complex, multi-site health care environment
•  Demonstrated working knowledge of appropriate legislation, relevant laws and by-laws, and
• provincial/national standards.
•  Proven initiative, judgment, decision-making and problem-solving capabilities.
•  Demonstrated ability to take action in a crisis management environment.
•  Demonstrated ability to lead and coach team members.
•  Proven ability to develop and maintain rapport with staff and other stakeholders.
•  Ability to prioritize and meet tight deadlines in a dynamic environment.
•  Ability to supervise and provide direction to staff, consultant and other contractors.
•  Ability to work independently and as a member of a team.
•  Ability to operate related equipment including related software applications.
• Physical ability to perform the duties of the position.
• Demonstrated deep understanding of their personal learning/unlearning journey in relation to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others enhancing a culture of learning/unlearning and self-reflection.
• Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $90,770 - $130,481. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 600 West 10th Avenue, Vancouver BC, V5Z 4E6
Closing Date: Applications Accepted Until Filled
Hours of Work: 07:00-15:00 Monday-Friday
Requisition #: 197281E

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

Attention current employees of PHSA:

 

You must apply via your internal profile at http://internaljobs.phsa.ca.

 

The internal job posting expires on April 20, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

 

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

 

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.