Senior Business Analyst
BC Emergency Health Services
BC (Remote)
Regular, Full Time, Temporary, Non-Contract
Internal Applicants: You MUST include your resume and cover letter in the system to complete your application. Please COPY and PASTE your resume and cover letter into the applicable text boxes provided as per the instructions in this Getting Started Guide.
BCEHS is hiring a Senior Business Analyst on a temporary basis with an anticipated end date of December 31, 2027. The Senior Business Analyst performs complex research and analysis to support operations of clinical and provincial programs of the BCEHS. This role will be engaged in multiple initiatives, and will be responsible for project planning, business requirements gathering (i.e. data, clinical workflow/business process and functional needs) and supporting the execution of projects and change management.
Key Accountabilities:
- Provides strategic planning direction by leading and performing feasibility studies, workload efficiency analyses, and analyzing, designing and implementing key strategic initiatives, including identifying system deficiencies, operational inefficiencies, and methods to enhance business functions.
- Analyzes operational problems and recommends innovative solutions by critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions.
- Elicits business requirements by engaging clinical/program operation owners, key stakeholders and subject matter experts, and using methods such as interviews, environmental scanning, document reviews, business process descriptions, “use case” scenarios and workflow analysis.
- Facilitates consensus on issues, including business design features, program changes, data requirements, privacy issues and reports. Prepares in depth business and analytical reports for executives.
- Develops business requirements specifications, project proposals, business cases, project summaries and other related documentation using standard templates.
- Coordinates implementation of applications and/or processes by acting as liaison between the business units, technology teams and support teams, and by ensuring documentation, user testing, user training, and business process change management are in place.
- Participates in various operational and project committees and teams to facilitate and lead various initiatives like the development of clinical registries.Develops and recommends budgets, monitors expenditures, analyses and reports on variances and implements remedial action for assigned projects. Allocates resources to achieve goals.
What you bring
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A level of education, training, and experience equivalent to a Master’s degree in Business, Health Informatics, or a related discipline plus a minimum of five (5) years’ recent related experience including three (3) years in a team lead role.
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Excellent oral and written communication skills including the ability to communicate complex ideas in simple terminology.
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Demonstrated experience organizing and writing application related documentation and proposals.
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Ability to understand and clearly relate technical information to internal and external members of the organization.
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Ability to work creatively and analytically in a problem solving environment, utilizing your advanced critical thinking capabilities.
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Understands business analysis and project management methodology.
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Superior ability in presentation, facilitation, negotiation and issue management/escalation.
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Ability to facilitate and encourage cooperation between diverse operational groups and skill sets.
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Strong skills and experience in MS Office (Excel, Word, PowerPoint and MS Project, Access), SharePoint and Visio, PowerBI and other Business Intelligence Tools.
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Experience with mainstream project planning software and tools preferred.
Want work that matters every day?
At BC Emergency Health Services (BCEHS), the work you do supports life‑saving care for people across British Columbia. Whether on the front lines or behind the scenes, your role helps ensure patients receive timely, compassionate emergency care when they need it most. BCEHS provides provincial emergency medical and patient transfer services and is part of the Provincial Health Services Authority (PHSA).
Why You’ll Enjoy Working Here
People choose BCEHS because the work is meaningful, the culture is supportive, and there’s room to grow. Here’s what sets us apart:
- Purpose‑driven work that makes a real impact
- Respectful, collaborative teams that value diverse perspectives
- Support for your whole self, including psychological health and wellness
Growth, Learning & Development
We believe learning never stops, and we support your development every step of the way. At BCEHS and PHSA, you’ll have access to:
- 2,000+ learning opportunities, including leadership and technical training
- Indigenous Cultural Safety education, including San’yas Core Health and Anti‑Indigenous Racism Response Training
- Career pathways across BCEHS and PHSA’s province‑wide programs and services
- Opportunities to build new skills, take on challenges, and grow your career over time
Everyone Welcome
We’re committed to fostering a respectful, inclusive workplace and encourage applications from people from equity deserving groups, including Indigenous peoples, black and racialized people, persons with disabilities, and members of 2SLGBTQIA+ communities. If you require accommodation at any stage of the recruitment process, we’re happy to help. Please contact nuta@bcehs.ca.
Indigenous Cultural Safety & Reconciliation
Reconciliation is a shared responsibility at BCEHS, and it’s part of how we show up for patients, colleagues, and communities. Experience in Indigenous cultural safety is valued, and BCEHS also provides access to education, training, and resources to support employees in this important work.
Job Type: Permanent, Full-Time, Non-Contract
Typical Hiring Range: $76,111 - $95,138
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: Vancouver, BC (Hybrid)
Closing date: April 14, 2026
Requisition #19170
Contact: nuta@bcehs.ca (Only applications submitted online through this posting will be considered. Please do not send resumes to this email address, as email applications will not be reviewed.)