Data Architecture & Business Intelligence Lead

 

Decision Support Services

Vancouver, BC

 

The Data Architecture & Business Intelligence Lead reports to the Manager, Data Analytics, Reporting and Evaluation (DARE) and provides direction for the strategic and tactical operations of a multi-disciplinary team responsible for the planning, design, development, deployment, and management of new and existing data warehouse, business intelligence (BI), and analytics solutions, serving designated portfolios of PHSA programs and services. Providing technical leadership and senior-level expertise, the Lead is a professional expert in hospital and clinical workflows, systems data, data warehousing and architecture, promoting analytics solutions and the use of Enterprise Data Warehouse across PHSA to enable the organization’s strategy and vision within a complex and dynamic health care environment. The Lead is responsible for both the day-to-day workflow operations and leading assigned projects for the portfolio; mentors, provides guidance and direction, and evaluates staff performance; and assists the Manager and. Senior Leadership with the hiring, performance management, and termination of staff.  In collaboration with the Manager, the Lead is responsible for the development, assessment and analysis of an annual operating budget.

What you’ll do

 

Key Accountabilities

• Lead architecture and implementation of analytics solutions to develop, enhance and improve analytics and use of data at various PHSA programs and external stakeholders. This includes leading the high-level conceptual design of complex data marts, multidimensional cubes or other semantic models, reports, dashboards and other front-end interfaces, and providing technical expertise in the development of the solutions by assessing client needs and requirements, and reviewing and approving technical options. Collaborate with peers and team members on conceptual design, development, and implementation of the Enterprise Data Warehouse.
• Supervise Data Warehouse and Business Intelligence Specialists, Business Analysts, and contractors to develop and implement high-quality solutions that meet the Enterprise Data Architecture standards. Establish clear definitions of responsibility for each employee, review workload assignments, and adjust schedules according to workload levels to meet operational and project delivery requirements. Monitor compliance of the teams to an advanced and “best practice” set of technical and data standards across PHSA to improve business intelligence, advance analytics solutions and further research excellence.
• Cultivate and maintain internal relationships within the department and other key contacts including Analytic Networks Directors, corporate and clinical areas, PDHIS, and other departments and services across PHSA to collaborate, reach consensus, persuade and negotiate timelines and resourcing arrangements. Build partnerships externally with other Health Authorities, Ministry of Health, professional associations, and other external organizations to attain and disseminate data, and collaborate on cross-organizational analytical and data systems and methodologies development.  Represent portfolio on committees at leadership levels concerning data systems architecture, data standards, appropriate usage, availability and quality.
• Lead the identification of new data sources and negotiate data acquirements methods with source system owners, data stewards and PDHIS resources. Provide advice and direction on data availability and quality, and work flow and process optimizations that lead to higher quality data.
• Through consultation with the Manager and active engagement of peers and other staff, establish, maintain and evaluate architectural, security, and quality standards; change management and service management policy and procedures, to meet the highest security, privacy, and quality of developed and deployed solutions and data, and timely service delivery. Serve as a project manager for assigned projects, including the development, monitoring and evaluation of project plans and deliverables.
• Participate in the development, definition and reporting of performance indicators as related to program operations, access and throughput, for use at the program director and executive level. Liaise on behalf of the organization with external consultants on the provisioning of patient-specific data, as well as providing education on analysis and interpretation.
• Maintain familiarity with the latest on-premises and cloud analytics technologies, and an awareness of current clinical and business information system trends and issues. Evaluate and recommend products or methods to deliver analytics and Business Intelligence in an accurate, timely and user-friendly manner.
• Support the Manager and Senior Leadership with recruitment by identifying vacancies, interviewing applicants, determining suitability, and advising on hiring decisions. Supervise staff, encourages open dialogue and cooperation, and continuously evaluates individual and team performance. Create a work environment that fosters a high level of employee satisfaction and engagement by providing learning opportunities, strong communication and team-oriented activities. Investigate work and staff issues, clarify roles and outline expectations, provide feedback and address issues in real time, determine educational needs and create learning plans, and make discipline and dismissal decisions in consultation with the Manager.
• Assist the Manager and/or Senior Leadership in the development of operations and capital expense budgets. Investigate budget variances and initiate corrective action or justifies non-adherence. Identify data and trends to be used for future budget planning, and provide budget justification.

What you bring

 

Qualifications

• A level of education, training, and experience equivalent to a Master’s degree in computer science, health informatics or a related field, plus seven (7) to (10) years of recent, related experience with hospital and clinical systems and workflows; data warehousing, architecture and implementation; and business intelligence solutions in the health care sector, including a minimum of two (2) years experience in a leadership role.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Decision Support Services contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Proven leadership skills in a large and complex work environment.  Excellent interpersonal, oral, and written communication skills including the ability to collaborate, facilitate, negotiate, and persuade others, and make decisions.  Superior analytical and problem-solving, people and organizational skills. Demonstrated ability to lead teams and promote teamwork.  Demonstrated ability to build and maintain effective relationships with internal and external stakeholders.  Ability to supervise staff and to provide leadership, customer relations, and problem-solving options to lead a variety of initiatives and achieve desired results within critical timeframes.  Ability to respond to the needs of the stakeholders and prioritize and manage multiple tasks and requests.
• Knowledge of the Canadian health care information management standards such as the CIHI MIS Guidelines, Workload Measurement Systems, CIHI Discharge Abstract Databases, etc.  Familiarity with major business and clinical information systems. Expert knowledge and understanding of business intelligence and data warehouse principles.  Expertise and experience in application of best practices of data standards, database design, data architecture and modelling.  Expertise in managing large-scale data warehouse transformations, relational and multi-dimensional databases and data marts, visualizations, advanced analytics and big data solutions.  Superior database querying, and query optimization skills using Structured Query Language -preferably T-SQL, MDX or DAX or equivalents.  Proven experience in design, architecture, implementation and operation of large multi-platform, scalable analytical solutions.  Advanced knowledge of development, change management, version control, and service management tools.  High level of expertise with Microsoft Office.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until January 2027 or Until Return of Incumbent)

Salary Range: $90,770 - $130,481 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 08:00 – 16:00 (Monday to Friday)
Requisition #: 197026E

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

Attention current employees of PHSA:

 

You must apply via your internal profile at http://internaljobs.phsa.ca.

 

The internal job posting expires on April 10, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

 

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

 

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.