Shape the Future of Health Care in Beautiful New Westminster British Columbia
Are you a meticulous certified laboratory professional with a passion for Anatomic Pathology, Clinical Chemistry, Hematology, Genetics, Clinical Microbiology, Histology and Molecular Diagnostics, Transfusion Medicine (Science), Lab Information Systems, Cytogenetics, Cytology & More!? Imagine advancing your career in one of Canada’s most breathtaking provinces British Columbia working in locations such as: Vancouver, Tri cities or Fraser Valley or the Sunshine Coast. Join our 24/7 multidisciplinary team across BC’s Lower Mainland, where your expertise will directly impact the lives of patients with complex and life-threatening conditions
A Lifestyle Like No Other: Whether you’re exploring Vancouver, Richmond and North Vancouver, vibrant city life, skiing in world-class Whistler, or enjoying the serene beaches of the Sunshine Coast, or the beauty of the Fraser Valley, BC offers endless opportunities for adventure and relaxation.
Natural Beauty at Your Doorstep: From lush rainforests to stunning mountain ranges, BC’s awe-inspiring landscapes provide the perfect backdrop for both work and play.
A Thriving, Diverse Community: Experience the rich culture, outstanding cuisine, and welcoming spirit that make BC one of the most desirable places to live.
Family-Friendly and Safe: With excellent schools, healthcare, and community programs, BC’s Lower Mainland is the ideal place to build a future.
Why Join Us?
Collaborative Excellence: Work alongside other health care professionals such as technologists, laboratory assistants, doctors and nurse clinicians dedicated to innovation and quality care.
We have laboratories in rural and remote setting as well as state of the art urban hospitals
Meaningful Impact: Support diverse clinical areas, community-based to tertiary care hospitals with state of the art diagnostics, ensuring optimal outcomes for all patient populations. Work in an organization that celebrates diversity, is driven by compassion and is at the forefront of exceptional care and innovation.
Competitive Compensation & Comprehensive Benefits: We provide a highly competitive compensation package, with hourly wages ranging from $48.06 to $60.00, based on experience and qualifications. In addition, enjoy a robust benefits package that includes paid vacation, sick time, time in lieu, overtime opportunities, and comprehensive health and dental coverage. Your well-being is our priority, and we are committed to offering you the support and flexibility you deserve.
What you’ll do
As a key part of our 24/7 multidisciplinary team, you will:
Support and coordinate the workflow process and staffing activities for the designated area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities including allocating Technical Coordinators to support other facilities, participates in providing guidance/advice, and assists with troubleshooting work related issues in consultation with the Site Supervisor and/or Technical Coordinator. Supervises the daily operations of the designated area, by planning and implementing approved programs and systems in support of client needs. Assist with implementing and communicating planned changes to staff and informs the Site Supervisor of any feedback as required. Works with the Technical Coordinators to resolve problems and remove barriers in designated area and in collaboration with the site based leadership team.
Assist in supervising designated staff to ensure appropriate service delivery. Duties include planning work and vacation schedules, providing scheduling guidelines to the scheduling office and ensuring schedules are posted, approving vacation, special leave per collective agreement requirements and reviewing requests for education leave. Evaluates performance levels and provides input into performance management of designated staff, and participates in the recruitment and selection process. Schedules and ensures orientation plan is in place for new staff, and monitors and signs off on completion. Monitors and reports on budget variances relating to issues such as overtime, sick time, attendance management, and implementation impact activities.
Participate in monitoring Quality Control and other quality indicators and makes corrections as appropriate. Supports the Technical Coordinators with any technical quality issues and participates in the investigation of critical incidents as required. Ensures that the Site Supervisor and Operations Managers are kept informed of all quality and safety issues. Implements DAP standards and recommendations and ensures staff compliance. Participates in the review of incidents reports as per the Occurrence Management Process and investigates complaints from health care providers and patients. Assists in monitoring and auditing designated area compliance to safety standards.
Inform the Site Supervisor and/or Technical Practice Lead of the equipment needs for the designated area and provides data such as test volumes and maintenance documents as required. Determines implementation timelines and assigns staff to the evaluation and implementation of new equipment. Coordinates the scheduling of training to staff in new equipment, techniques, and procedures as appropriate. Informs; Site Supervisor and staff of significant instrument failures as required.
Participate in the coordination of downtime procedures and ensures downtime protocol and process is available and familiar to all staff.
Coordinate staff access to various computer systems and that appropriate orientation is provided. Participates in the validation of new and/or upgraded software and informs LIS of computer failures.
Oversee inventory levels and approves orders of reagents, supplies in consultation with the Site Supervisor. Maintains all relevant documentation, prepares and completes reports, and compiles statistics for the designated area as required.
Participate in internal/external committees such as LEAN projects, as required. Provides leadership in area through methods such as reviewing and evaluating literature/materials and attending workshops and conferences.
Maintain awareness of relevant advances and changes in current trends regarding instrumentation, methodology, and technical knowledge.
Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience including one (1) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience. A valid BC driver’s license and access to a personal vehicle for business related purposes.
One year recent related experience in the designated discipline within the last six years, and/or an equivalent combination of education, training and experience.
Experience in: Clinical Chemistry, Hematology, Clinical Microbiology, Transfusion Medicine (Science), Histology, Gynecologic Cytology, Non-Gynecologic Cytology, Cytogenetics and Molecular Diagnostics. (New graduates with their CSMLS certification are welcome to apply!)
Skills: Strong communication, adaptability, and a commitment to patient care excellence in a fast-paced environment.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Laboratory Medicine Services contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
Recent working knowledge of the assigned section or sections.
Knowledge of laboratory procedures, and technical competence to perform tests used in the assigned section of the laboratory, including quality control and safety.
Basic awareness of research process.
Interpersonal skills including the ability to communicate effectively, both verbally and in writing.
Ability to organize and prioritize workload.
Ability to work independently and in collaboration with others.
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Wage: $48.06 - $60.00/Hour Location: This position supports the Royal Columbian Hospital in New Westminster British Columbia
Hours of Work: Monday-Friday 0730-1530/0800-1600/0900-1700
Requisition #: 196760E
Make BC Your Home if it isn't already – and PHSA your employer of choice!
Ready to combine an exciting career with an unmatched lifestyle? Shape the future of patient care in one of the most beautiful places on Earth. Apply today and start your next chapter in British Columbia if you haven't already!
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca. The internal job posting expires on April 6th, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days. If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.
Labor Agreement
Health Science Professionals
Requisition #
196760E-2447019
Work Site
330 East Columbia Street, New Westminster
Job Type
Regular,
Full-Time
Salary/Rate
$48.06
-
$60.00
/
Hour
FTE
1.00
Hours of Work
0730-1530/0800-1600/0900-1700
Work Days
Mon, Tue, Wed, Thu, Fri
Expiry Date
28-Apr-2026
Privacy Policy
Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.
Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.
The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.
Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of PHSA's continuing commitment to the protection of personal information it holds. View our PHSA Privacy Policy.
If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.