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Director, Employee Health and Wellbeing, BCEHS

BC Emergency Health Services

Location: British Columbia (Hybrid) | Provincial travel required

Regular, Full Time, Permanent, Nonunionized

 

Reporting to PHSA's Executive Director of Psychological Health and Safety, the Director, Employee Health & Wellbeing BCEHS (EH&W) is a member of the BCEHS leadership team and is accountable to oversee the strategic planning and operational requirements for an assigned area providing organizational leadership, expertise, and creativity in the delivery of services throughout BCEHS. The Director is responsible for building the strength of their team(s); providing leadership through coaching and modeling key behaviours; and through facilitating consensus, removing barriers, and mediating solutions.

The Director develops, maintains and promotes strong, effective working relationships with clients and key internal stakeholders across BCEHS and with relevant external stakeholders. Working closely with operations leadership across BCEHS, the Director EH&W identifies, plans, and responds to strategic and operational needs. The Director functions as the lead Employee Health & Wellbeing representative on various BCEHS corporate, health sector or practice initiatives, advisory groups or committees; and negotiates both internally and externally and enters into formal and binding agreements for BCEHS. Working collaboratively with other leaders, the Director EH&W:

• Plans, evaluates, integrates and implements services and work redesign initiatives across BCEHS
• Ensures consistent strategic guidance, standardization of policy and practices, and collaboration between teams
• affirms operational needs are being met, services are aligned with the overall BCEHS business needs, strategic direction and mandates and that the overarching EH&W experience is consistent across BCEHS.
• The Director carries out performance planning and completing appraisals, recruiting, and developing staff, and disciplining and initiating employee terminations when necessary. Monitors, develops, and recommends an operating budget, identifies and reports for variances and monitors and approves expenditures in a fiscally prudent manner.

The Director is an integral part of the overall EH&W leadership and as such contributes to the overall strategic planning of the EH&W function within the BCEHS and works to positively influence the culture of the organization, enrich the workplace experience, and provide exceptional and consistent customer service. The Director models the PHSA values of respecting people, being compassionate, daring to innovate, cultivating partnerships, and serving with purpose.

The Director, Employee Health & Wellbeing BCEHS is responsible for leading the Critical Incident Stress Management team, the Connect and Recover Program and the Psychological Health and Safety Team. Responsible for overall strategic planning that aligns and meets organizational priorities and service level agreements in close partnership with internal teams, contracted services, unions, and regulatory bodies. Communicates the function of employee health and wellbeing and demonstrates and evaluates the effectiveness and impact of the portfolio. Providing leadership to build evidence informed and agile teams, the Director provides empathetic, strategic leadership that inspires trust, fosters psychological safety, and aligns wellbeing initiatives with organizational goals. They cultivate continuous growth by empowering their team, modeling resilience, and creating conditions for both personal and professional development to thrive.

 

Key Accountabilities

• Formulates, implements, and evaluates goals and objectives for the designated area aligning them to the overall strategic direction of HR within the BCEHS. Responsibilities include conducting an analysis of the current situation and the future requirements, developing recommendations of specific goals and objectives, and setting priorities for planning and implementing strategies in conjunction with HR leadership colleagues and corporate HR partners. Develops and administers the implementation of programs and services. Forecasts pending issues/concerns for the designated area and develops strategies to address them.
• Drives results through integrating approaches across BCEHS, removing barriers, exploring opportunities within HR and operational partners, and cultivating innovation including the development of standard operating procedures and systems/processes. Collaborates with HR leaders/staff on the implications of policy and organizational direction and to ensure consistent application of HR policies, procedures, practices, and directives. Collaborates with members of the HR leadership team to enable the integration of planning and to ensure all programs and services are aligned with the overall strategic plan and that HR teams are collaborative in their approach to providing consistent and qualitative customer service.
• Oversees the designated team to successfully provide expert counsel, high quality services, act as a business partner, and to embody and support BCEHS values. Provides leadership to staff through coaching, guiding, and modeling key behaviours/strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Builds and mentors the team and assists team members to define shared and individual goals, meet target dates and ensure alignment of team goals with client needs. Fosters team spirit, trust, and mutual respect.
• Recruits, develops, and recognizes staff; outlines expectations, determines training requirements; and evaluates individual and team performance in collaboration with team leaders and appropriate internal stakeholders and peer HR staff. Defines a vision and guiding individuals and groups towards the vision; motivates teams towards attaining their maximum potential and encourages professional development.
• Leads staff in growing partnerships with clients and facilitating consensus to plan and deliver services for designated area. Develops, builds, and maintains mutually beneficial working partnerships, represents BCEHS and their interests across various audiences and stakeholder groups, and collaborates and liaises within BCEHS and various external groups including regional health organizations, Health Employers Association of BC, union partners, and other central agencies. Negotiates both internally and externally to BCEHS on a formal basis, enters into contracts and letters of understanding on behalf of BCEHS, and makes decisions involving complex and diverse issues.
• Takes a lead role in planning, directing, and evaluating the implementation of specific change initiatives. Identifies, recommends, and evaluates new initiatives and partnership opportunities, determines and negotiates resourcing requirements, and makes recommendations to the Executive Director for evaluation and approval.
• Supports the Executive Director on strategic leadership and the planning, development and management of the overall strategy, goals, and objectives for BCEHS and oversees and guides the translation of strategy into operations for designated areas. Makes decisions that have broad implications and complexity, ensures consistency with BCEHS’s overall strategic plan, and works within the boundaries of government legislation and policies as well as provincial standards and agreements.
• Monitors portfolio expenditures, carries out variance analysis and reporting, approves designated team expenditures, and supports the Executive Director with preparing summaries for fiscal reporting. Develops and recommends EH&W area’s operating budget.

 

Qualifications

• Demonstrated expertise in: 
  • Psychological Health and Safety practices and standards including a background in clinical mental health service provision
  • physical injury management or medical leaves when supporting individual needs for modified duties or stay at work options
  • knowledge and delivery of transformational organizational development
  • team development theory, practice, and facilitation
  • trauma informed practice
  • Indigenous Health cultural safety

• Demonstrated ability to
  • establish courses of action for self and others
  • supervise, lead, mentor, and coach staff
  • make decisions and to influence change and decision-making
  • problem solve with a global perspective and facilitate resolution of issues
  • analytical skills and the ability to think critically, conceptualize issues, and systemically address them
  • develop and evaluate strategic plans, and oversee and guide the translation of strategy into operations
  • deal effectively with all levels of staff
  • operate related equipment including various word processing software and spreadsheet programs

• Excellent communication skills including the ability to facilitate, negotiate, and persuade others
• Excellent organizational skills including the ability to prioritize workload to meet deadlines
• A level of education, training, and experience equivalent to a Master’s degree in Business Administration, Social Work, or a related health discipline plus ten (10) years of related experience including at least five (5) years as a lead
• Comprehensive knowledge of applicable HR processes and applicable legislation, relevant collective agreements, and principles of union/management relationships.
• A broad understanding of best practices and policies for applicable portfolio area.
• Proven interpersonal skills; a dynamic team player able to inspire, engage others, build networks, and develop trusting relationships.

 

Want work that matters every day?

At BC Emergency Health Services (BCEHS), the work you do supports life‑saving care for people across British Columbia. Whether on the front lines or behind the scenes, your role helps ensure patients receive timely, compassionate emergency care when they need it most. BCEHS provides provincial emergency medical and patient transfer services and is part of the Provincial Health Services Authority (PHSA).

 

Why You’ll Enjoy Working Here

People choose BCEHS because the work is meaningful, the culture is supportive, and there’s room to grow. Here’s what sets us apart: 

• Purpose‑driven work that makes a real impact
• Respectful, collaborative teams that value diverse perspectives
• Support for your whole self, including psychological health and wellness

 

Growth, Learning & Development

We believe learning never stops, and we support your development every step of the way. At BCEHS and PHSA, you’ll have access to:

• 2,000+ learning opportunities, including leadership and technical training
• Indigenous Cultural Safety education, including San’yas Core Health and Anti‑Indigenous Racism Response Training
• Career pathways across BCEHS and PHSA’s province‑wide programs and services
• Opportunities to build new skills, take on challenges, and grow your career over time

 

Everyone Welcome

We’re committed to fostering a respectful, inclusive workplace and encourage applications from people from equity deserving groups, including Indigenous peoples, black and racialized people, persons with disabilities, and members of 2SLGBTQIA+ communities. If you require accommodation at any stage of the recruitment process, we’re happy to help. Please contact nuta@bcehs.ca. 

 

Indigenous Cultural Safety & Reconciliation

Reconciliation is a shared responsibility at BCEHS, and it’s part of how we show up for patients, colleagues, and communities. Experience in Indigenous cultural safety is valued, and BCEHS also provides access to education, training, and resources to support employees in this important work.

 

Job Type: Regular, Full-Time, Permanent, Non-Unionized

Typical Hiring Range: $133,733 - $148,653

The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location:  BC (Hybrid) 

Closing date: April 5, 2026
Requisition # 196507

Contact: NUTA@bcehs.ca (Only applications submitted online through this posting will be considered. Please do not send resumes to this email address, as email applications will not be reviewed.)