Job Summary:
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Registered Nurse, in the Centre for Pelvic Pain & Endometriosis, provides direct care to patients of the program including Endometriosis & Complex Gynecology both by working independently and as a member of an interdisciplinary team. The Registered Nurse is responsible for the effective and efficient operation of clinic services. Consults, confers, and collaborates with other health care providers. Demonstrates continuous improvement and a best practice approach in nursing practice.
A first in Canada: minimum Nurse‑to‑Patient Ratios (mNPRs) are being introduced in B.C.! The Provincial Health Services Authority (PHSA), alongside B.C.'s other regional health authorities, is implementing mNPRs as a transformative staffing initiative that aims to improve the working environment of nurses in order to provide better quality care to our patients.
Duties/Accountabilities:
1. Triages and prioritizes patients for appointments according to program criteria as a member of the Reproductive Health Team by methods such as reviewing referral documents, screening and requesting additional relevant documents, determining when additional tests such as blood tests and ultrasounds are required, and participating in coordinating appointments.
2. Monitors patient care needs by providing telephone counselling and support to patients in the program, regarding such issues as pre/post operative care, medication support and pelvic pain. Works collaboratively with medical staff and other multi-disciplinary health care team members to assist in ensuring effective, high-quality patient care.
3. Provides clinical nursing support and care for patients undergoing surgery and enrolled in educational workshops, by establishing therapeutic relationships both in phone and in person with patients, identifying patient’s perspectives and learning needs and providing explanations and reassurances in response to questions/concerns. The nurse works within the interdisciplinary reviewing cases, collaborating on pathways of care and team meetings.
4. Provides patients with the results of their investigations within the scope of nursing by methods such as telephoning patient and communicating pathway of care. Communicates patient information such as abnormal results to appropriate members of the Reproductive Health multidisciplinary team.
5. Maintains related records including hand written and computerized documents such as patient records, data sheets and procedural forms by keeping complete and accurate computerized and paper records in accordance with established procedures and policies.
6. Participates in program and/or policy development, and Quality Assurance activities through methods such as collaborating with the Medical Director and/or Program Manager, identifying processes/procedures that require improvement, drafting/revising guidelines, policies and procedures for review, and performing chart audits and compiling statistics.
7. Assists the Medical Director and/or Program Manager Coordinator in developing and implementing patient education and in identifying in-service education needs for staff by methods such as reviewing, discussing and providing suggestions for modifications of educational materials and resources.
8. Participates in emergency preparedness by checking the crash cart, participating in mock codes and emergency codes, and responding to other emergency situations as required.
9. Uses appropriate supplies and equipment for client care in accordance with departmental standards regarding cost effectiveness, availability, and safe care requirements. Problem-solves equipment malfunctions with technical staff.
10. Maintains and updates current nursing knowledge by reviewing literature, consulting with other professionals and attending approval relevant educational programs in order to contribute to the continuing improvement of health care within the CPP program.
11. Provides orientation to nursing students, medical students and other health care providers as required.
12. Performs other related duties as assigned.
Qualifications:
Education, Training & Experience
• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
• Two (2) years of recent relevant experience, demonstrating competency in the specialty area, or an equivalent combination of education, training and experience.
• Current CPR certification.
Skills & Abilities
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to teach and counsel patients and families.
• Demonstrated ability to develop and deliver individual or group-based patient education and counselling.
• Demonstrated ability to work independently and as a member of a multidisciplinary team.
• Demonstrated ability to adjust to new or unexpected events and deal effectively with conflict situations.
• Demonstrated ability to triage and prioritize referrals.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.
**IMPORTANT INFORMATION**
- NBA internal positions are posted on Tuesdays and Thursdays for a period of 72 hours.
- A selection decision will be made within 7 business days of the posting closing date.
- If an interview is required, you must be available. Interviews are scheduled for March 17, 2026.
- The successful applicant has 48 hours to accept or decline the position.
- If you will not be available to accept or decline the job offer during the selection process, you must assign a designate that the Hiring Leader may contact during your absence. Please ensure you have clearly identified your designate on your resume or cover letter.
- If you have any questions regarding this new process, please contact the Internal Jobs Help Desk by email at internaljobshelpu@phsa.ca.