Team Lead, Transfusion Medicine

 

BC Children's Hospital and BC Women's Hospital and Health Centre Labs

 

Imagine bringing your Transfusion Medicine Labs expertise to one of Canada’s most iconic mountain destinations. As a Team Lead S3C in Vancouver British Columbia you'll play a vital role in patient care—all while living in a community where people vacation.

Are you a dedicated, detail-oriented Team Lead S3C ready to make a real difference in patient care—while living in one of Canada’s most iconic mountain regions? Join our dynamic, multidisciplinary team and bring your Lab expertise to Vancouver a community surrounded by natural beauty and known for their spirit of adventure and tight-knit community.

As a Team Lead S3C with us, your work will directly impact patients dealing with complex and acute health concerns, while you enjoy an unmatched quality of life.

 

Why You’ll Love It Here!

• Live the Mountain Lifestyle – World-class skiing, biking, hiking, and adventure are steps from your door.
• Grow Your Career – Be part of an integrated provincial lab network with opportunities for growth and innovation.
• Competitive Pay & Benefits – Earn $46.23–$57.72/hr, plus health benefits, paid time off, and more.
• Moving Support – Financial assistance may be available to help you make the move.
• Work-Life Balance – Ditch the commute and embrace a lifestyle rooted in wellness, nature, and sustainability.

What You’ll Do

 

As a key part of our laboratory team, you will

• Support and coordinate the workflow process and staffing activities for the designated area including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishing daily priorities including allocating Technical Coordinators to support other facilities, participate in providing guidance/advice, and assist with troubleshooting work related issues in consultation with the Site Supervisor and/or Technical Coordinator. Supervise the daily operations of the designated area, by planning and implementing approved programs and systems in support of client needs. Assist with implementing and communicating planned changes to staff and informs the Site Supervisor of any feedback as required. Work with the Technical Coordinators to resolve problems and remove barriers in designated area and in collaboration with the site based leadership team.
• Assist in supervising designated staff to ensure appropriate service delivery. Duties include planning work and vacation schedules, providing scheduling guidelines to the scheduling office and ensuring schedules are posted, approving vacation, special leave per collective agreement requirements and reviewing requests for education leave. Evaluate performance levels and provide input into performance management of designated staff, and participate in the recruitment and selection process. Schedule and ensure orientation plan is in place for new staff, and monitor and sign off on completion. Monitor and report on budget variances relating to issues such as overtime, sick time, attendance management, and implementation impact activities.
• Participate in monitoring Quality Control and other quality indicators and makes corrections as appropriate. Support the Technical Coordinators with any technical quality issues and participates in the investigation of critical incidents as required. Ensure that the Site Supervisor and Operations Managers are kept informed of all quality and safety issues. Implement DAP standards and recommendations and ensures staff compliance. Participate in the review of incidents reports as per the Occurrence Management Process and investigate complaints from health care providers and patients. Assist in monitoring and auditing designated area compliance to safety standards.
• Inform the Site Supervisor and/or Technical Practice Lead of the equipment needs for the designated area and provides data such as test volumes and maintenance documents as required.  Determines implementation timelines and assigns staff to the evaluation and implementation of new equipment. Coordinate the scheduling of training to staff in new equipment, techniques, and procedures as appropriate. Inform; Site Supervisor and staff of significant instrument failures as required.
• Participate in the coordination of downtime procedures and ensures downtime protocol and process is available and familiar to all staff. Coordinate staff access to various computer systems and that appropriate orientation is provided. Participate in the validation of new and/or upgraded software and informs LIS of computer failures.
• Oversee inventory levels and approves orders of reagents, supplies in consultation with the Site Supervisor. Maintain all relevant documentation, prepare and complete reports, and compile statistics for the designated area as required.
• Participate in internal/external committees such as LEAN projects, as required. Provide leadership in area through methods such as reviewing and evaluating literature/materials and attending workshops and conferences.
• Maintain awareness of relevant advances and changes in current trends regarding instrumentation, methodology, and technical knowledge.
• Perform other related duties as assigned.

What you bring

• Successful completion of recognized competency assessment exam and registration in the relevant field(s) of practice in accordance with the Canadian Alliance of Medical Laboratory Professionals Regulators (CAMLPR) pathways, or certification with the Canadian Society for Medical Laboratory Science (CSMLS).  Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience including one (1) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience.  A valid BC driver’s license and access to a personal vehicle for business related purposes.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples within social and health contexts. This includes significant understanding of Indigenous-specific mandates and a commitment to addressing and mitigating Indigenous-specific racism and discrimination. The role involves actively embedding Indigenous Cultural Safety and Humility into daily practices and fostering a diverse and inclusive team environment. Additionally, it requires practical expertise in engaging with diversity, promoting equity, and advancing inclusion (DEI) initiatives.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within PHSA Labs contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, BC Human Rights Code - and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.)

Skills & Knowledge

• Comprehensive knowledge and recent related experience in laboratory discipline
• Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CAMLPR or CSMLS and/or other relevant national professional associations
• Comprehensive knowledge of method development and evaluation and research processes.
• Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
• Knowledge of administrative structure and function of laboratories of varying sizes
• Demonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
• Demonstrated ability to communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups.
• Demonstrated ability to deal with and/or guide others in resolution of conflict issues
• Demonstrated ability to work independently and in collaboration with others
• Demonstrated ability to work under pressure in a constantly changing environment and to organize and prioritize competing demands
• Demonstrated ability to manage own learning to meet future challenges within the organization
• Demonstrated knowledge of computerized systems relating to the Laboratory and current software applications such as Word, Excel, and PowerPoint
• Physical ability to perform the duties of the position
• Ability to operate related equipment
• Knowledge of laboratory procedures, and technical competence to perform tests used in the assigned section of the laboratory, including quality control and safety.
• Basic awareness of research process.
• Strong communication, adaptability, and a commitment to patient care excellence in a fast-paced environment
• Ability to organize and prioritize workload.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $46.23 - $57.72 / Hour + Benefits in lieu depending on the position 
Hours/ Days of Work:  7.5 hr shifts with start time at 0800 and end time at 1600.
Location: Children's and Womens Hospital 4480 Oak Street, Vancouver, BC V6H 3N1
Requisition number: 195687E

 

 

Apply today and help shape the future of health care in one of BC’s most inspiring regions.
Should you be interested please apply online or contact shaesta.rajabali@phsa.ca to learn more!

 

What we do

 

Provincial Laboratory Medicine Services (PLMS), part of Provincial Health Services Authority (PHSA), is at the forefront of diagnostic testing in BC, operating across 31 sites in the Lower Mainland and Central Coast. From hospitals to specialty labs within Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health Authority, and Providence Health Care, our dedicated teams deliver fast, accurate results that drive critical patient care and medical innovation. Whether detecting diseases, guiding treatments, or supporting groundbreaking research, PLMS plays a vital role in advancing healthcare and saving lives across the province.

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

 

Attention current employees of PHSA:

 

You must apply via your internal profile at http://internaljobs.phsa.ca.

 

The internal job posting expires on March 13, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

 

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

 

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.