Manager, Employee Expenses, Vendor Maintenance, Payments & Banking

 

Accounts Payable

Burnaby, BC

 

Reporting to the Director, Accounts Payable, the Manager, Employee Expenses, Vendor Maintenance, Payments & Banking is responsible for the maintenance of the vendor dictionary with the aim of a standardized database across all Health Authorities (HAs) and timely reporting of employee expenses, corporate card transactions and maintaining their support system. The Manager is also responsible for the development and maintenance of the vendor payment system with an emphasis on the use of electronic funds transfer. The Manager works with the Sourcing team to ensure proper vendor setup with consideration to tax compliance. The Manager is responsible to set procedures in place to mitigate payment risks, increase administrative inefficiencies and increase speed of vendor setups and changes.

The Manager, Employee Expenses Vendor Maintenance, Payments & Banking leads and supports the following areas of the Accounts Payable team: Employee Expenses, Vendor Maintenance, Payment & Banking processes, the Corporate Card program, Audit reviews and GST/PST alignment between Vendors and Supply Chain systems.

 

What you’ll do

• Lead the day-to-day operational management of the employee expenses, vendor maintenance, payments & banking teams. Lead service delivery and monitors accuracy of the team’s work by performing duties such as ensuring proper procedures and guidelines are followed, and deadlines and operational needs are met.
• Provide leadership to team members through coaching, guiding, mentoring, and modelling PHSA values. Encourage dialogue and provide guidance and advice to facilitate resolutions to work issues. Assist team members to define shared and individual goals, and meet performance expectations. Recruit staff and maintain an organizational structure for the portfolio that provides the highest level of quality service within budget parameters.
• Provide recommendations for continual service improvement and takes corrective action as necessary to ensure proper execution of the processes across Accounts Payable.
• Coordinate with other Leaders in Finance, Supply Chain, and Procurement to establish key performance indicators (KPIs)/measures.
• Lead the development of standardized and automated processes across several Health Authorities (HAs) such as the Provincial Health Services Authority, Northern Health and Fraser Health, supporting resolutions and decreasing administrative inefficiencies.
• Maintain up to date procedures related to processes in scope for the team and employee expenses and the corporate card program online training materials for all staff across PHSA.
• Establish and maintain internal controls and procedures to protect the assets such as equipment of the assigned HAs and determine new controls or procedures that address the changing needs of the HAs.
• Review and perform audits of defined business rules to ensure conformance with defined processes and takes corrective action to enforce compliance and/or improve processes in scope.
• Oversee new vendor set-up and vendor maintenance requests sent in for processing including both on/off boarding and changes to the vendor setup. Ensure the integrity of all data change requests with strict adherence to best practices.
• Collaborate with Procurement Operations to maintain integrity of the vendor database and ensures vendor setup is correct so that purchase orders can be processed on the vendor account.
• Chair a variety of committees including the Mergers, Acquisitions, Restructures and Spin-offs (MARS) Committee. Review vendors that are going through organizational changes that may impact issues such as HA’s vendor relationship, risk liabilities, and compliance. Ensure vendor accounts are either setup or updated in a provincially standardized manner with consideration to multiple Enterprise Resource Planning (ERP) systems/limitations and downstream impacts to Sourcing.
• Develop and maintain the vendor payment system with an emphasis on the use of electronic funds transfer.
• Manage the planning, review and execution of the vendor payment runs including cheques, direct deposit, credit card, and wires for Canadian, US, international vendors and reimbursement of employee expenses. Promotes efficiency through electronic funds transfer as the standard method of payment.
• Lead the Corporate Card Program by performing duties such as ensuring information is accurate and that the financial system reflects current actual/budgetary requirements.
• Provide recommendations to senior management and implement approved changes/updates regarding policies such as the Corporate Card Policy and the Travel and Business Expense Policy.
• Act as a central contact for all Accounts Payable teams to bring forward any escalations that impact the processes in scope.
• Perform other related duties as assigned.

What you bring

 

Qualifications

• Administrative Secretary, A level of education, training and experience equivalent to Bachelor’s Degree in a related field such as a Chartered Professional Accountant (CPA) designation plus five (5) years’ post qualification experience in a large, complex environment including at least two years’ supervisory experience.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Accounts Payable contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Solid understanding of key accounts payable processing, financial systems and reporting.
• Demonstrated ability to deliver outstanding customer service within a shared services environment. 
• Ability to identify problems and render logical and best practice solutions in a timely and decisive manner.
• Excellent organizational skills including the ability to prioritize workload to meet deadlines.  
• Strong computer and financial application skills including demonstrated ability to productively use spreadsheet, word processing, and database applications.
• Ability to lead people by acting with integrity and trust, building a team environment, communicating clearly, and fostering potential.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $88,990 - $127,923/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 07:30-15:30 (Monday to Friday)
Requisition #: 195513E

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

Attention current employees of PHSA:

 

You must apply via your internal profile at http://internaljobs.phsa.ca.

 

The internal job posting expires on March 6, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

 

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

 

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.