Role Summary

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.

Reporting to the Manager, Testing, the Test Lead is responsible for leading the planning, coordination, and execution of assigned testing phases or functional areas within the BC Health Workday Program. The Test Lead provides day-to-day direction to a team of testers, as well as cross domain testers in the Business and Digital streams, to ensure test scripts and scenarios are executed effectively, and supports defect management and reporting.

 

Key Accountabilities

• Leads the day-to-day execution of assigned testing activities (e.g., Unit, E2E, Parallel Payroll, Regression), ensuring alignment with the approved test strategy, schedule, and quality standards.
• Coordinates and directs the work of assigned testers, including task assignment, sequencing of activities, and day-to-day issue resolution, in accordance with collective agreements and established processes.
• Ensures test scenarios, scripts, and data are prepared, validated, and executed as planned, and that testing activities accurately reflect approved business designs and technical configurations.
• Monitors testing progress and quality, identifying execution risks, constraints, or defects, and escalating issues to the Manager, Testing with clear context and recommended actions.
• Leads defect identification, logging, and triage support, working closely with functional teams, technical teams, and the System Integrator to support timely resolution.
• Maintains accurate and up-to-date testing artifacts and documentation, including execution status, defect metrics, and readiness indicators.
• Provides regular status updates and insights on testing progress, risks, and dependencies to the Manager, Testing to support PMO reporting and decision-making.
• Supports go-live readiness and cutover activities, including validation of test completion criteria and participation in readiness assessments.
• Contributes to continuous improvement of testing practices by identifying opportunities to improve efficiency, quality, and coordination across testing cycles.

Qualifications

• A level of education, training, and experience equivalent to a diploma or bachelor’s degree in information systems, business administration, or a related discipline, and five (5) years of progressively responsible experience in system testing, quality assurance, or enterprise technology delivery.
• Experience leading work activities, coordinating small teams, or serving as a functional “go-to” for testing execution is required, including the ability to organize work, manage priorities, and support consistent adherence to testing standards and processes.
• Demonstrated experience coordinating cross-functional testing efforts involving business stakeholders, technical teams, and external vendors or system integrators, including the ability to translate business scenarios into testable outcomes and ensure testing aligns to approved design decisions. Hands-on experience with test management and defect tracking tools such as JIRA, HP ALM, Azure DevOps, or similar platforms is expected, including maintaining test artifacts, tracking execution progress, reporting defect metrics, supporting defect triage, and ensuring transparency of testing status.
• Demonstrated experience supporting testing activities for ERP, HCM, or other enterprise system implementations, preferably in large, complex environments and ideally within public sector or healthcare organizations where business continuity, auditability, and risk management are critical.
• Experience working in unionized, highly regulated, or multi-organization environments is an asset, as is familiarity with HCM, Finance, or Procurement business processes and their downstream impacts to payroll, timekeeping, and operational reporting. Experience supporting large-scale testing activities across multiple stakeholder groups (e.g., functional, technical, operational, and leadership) is an asset.
• Strong working knowledge of testing processes and full test lifecycle management is required, including test planning and coordination, test execution management, requirements traceability, defect identification and resolution coordination, regression testing, readiness assessment, and supporting entry/exit criteria for each test phase.
• Familiarity with structured testing documentation (e.g., test plans, test scripts, traceability matrices, defect summaries, and readiness reporting) is preferred.
• Excellent communication, coordination, and stakeholder engagement skills, with the ability to clearly communicate testing progress, defects, risks, and impacts to both technical and non-technical audiences.
• Strong organizational skills and attention to detail, including the ability to manage competing priorities in a fast-paced, high-complexity program environment, support disciplined documentation, and ensure testing activities remain aligned to schedule and quality expectations. 

 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $88,990 to $127,923.00
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06346

 

What we do  
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.