Job Summary:
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Program Manager of Ambulatory Care and in collaboration with Endocrinology and the Medical Director of Ambulatory Care, the Diabetes Nurse Educator provides and coordinates nursing practice activities and nursing practice education related to the care of patients with diabetes on inpatient units and ambulatory care settings. The Diabetes Nurse Educator acts as an expert clinical resource to nursing and other health care professionals within BCWH and throughout the province by teaching nursing practice related to Diabetes care to nursing staff, other health professionals and patients and their families. The Diabetes Nurse Educator is responsible for assigning direct care responsibilities to other nursing staff in accordance with established policies, standards, procedures and philosophy at British Columbia Women’s Hospital. The Diabetes Nurse Educator is responsible for the planning, delivery, and coordination of education sessions and learning materials for nursing and other health care professionals for the Diabetes program and acts as a patient advocate, care facilitator and clinical nursing resource for diabetes patients and their families.
Duties/Accountabilities:
1. Oversees the delivery of care for the diabetes pregnant patient population by coordinating patient care delivery ensuring provision of direct patient care for patients, and making adjustments in patient schedules and dosage regimens with accountability for follow-up and patient outcomes.
2. Initiates and coordinates assessment and post-assessment referrals; responds to patient, enquiries; and liaises with other support and diagnostic health services in coordinating patient referrals.
3. Provides diabetes care nursing education for nursing staff, students, and healthcare professionals by developing, evaluating and revising educational materials to enhance patient, family and health care professional’s knowledge of diabetes management. Presents education sessions and rounds and evaluates learning needs of nursing staff and other health professionals and ensures materials are learned correctly.
4. Educates, counsels, advises and provides clinical expertise to health professionals and patients in the initiation, management and adjustment of insulin within CRNBC’s nursing scope of practice and with C&W / BCCH certification for insulin dose adjustment and according to CDA Clinical Practice Guidelines and Standards for Diabetes Education.
5. Participates in orientation and continuing education of nursing staff and students by role modeling, preceptoring and participation in formal teaching. Provides education sessions to nursing staff and physicians through lecture and demonstration and follows up with to ensure that materials have been learned correctly.
6. Uses the nursing process and specialized diabetes nursing knowledge to provide primary nursing care and /or case management for pregnant patients/families. Teaches patients and about gestational diabetes in inpatient and ambulatory settings and provides ongoing follow-up education on an outpatient basis. This may include telephone contact, individual appointments, regular workshops and training on diabetes technology (i.e. sensors and pumps).
7. Supports patients with the use of diabetes technology (i.e. insulin pumps, sensors) by providing education, troubleshooting and making adjustments to dosages and/or settings.
8. Maintains current knowledge of new diabetes products and technologies for diabetes management; for example insulin pump therapy, continuous glucose monitoring and new insulin products.
9. Consults and collaborates with a multidisciplinary team and other health care professionals to coordinate referrals to other health care services, agencies and community supports
10. Collects, documents, and maintains patient health care information regarding nursing observations, interventions, teaching and evaluation of nursing care.
11. Provides input to the Program Manager, Endocrinology and the Medical Director for Ambulatory Care regarding policies, procedures, and operational requirements by observing service needs and providing spoken or written suggestions which address patient needs and promote effective use of resources.
12. Coordinates diabetes care outside of C&W (i.e. outreach clinics, telehealth clinics) and acts as a community outreach resource province wide.
13. In collaboration with the care team, develops resources and strategies as required for patients to increase access to clinically relevant diabetes education and care in British Columbia.
14. Collaborates in the planning of patient care with nursing staff, medical staff and other health care professionals to plan, implement and evaluate nursing care for the patient and families in the community setting.
15. Participates in the conduct, use and / or dissemination of nursing research and quality improvement activities in collaboration with or Nursing Practice Leaders; identifies issues and questions requiring research to advance evidenced based practice for diabetes.
16. Performs other related duties as assigned.
Qualifications:
Education, Training and Experience
• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses & Midwives (BCCNM).
• Certified Diabetes Educator (CDE), IDA Certification or equivalent combination of education, training and experience.
• Relevant preparation in Maternal Child Health/Diabetes and three years recent related experience in ambulatory diabetes education and management including one year in an educational or leadership role or an equivalent combination of education, training and experience
• CPR Training: Basic Cardiac Life Support (BCLS) – level 1
Skills and Abilities
• Comprehensive knowledge of evidence based nursing practice related to diabetes (prevention/management) and diabetes education.
• Ability to communicate effectively both verbally and in writing.
• Ability to develop educational materials.
• Ability to evaluate the learning needs of others.
• Ability to function as an active member of an interdisciplinary team, using effective interpersonal skills and the ability to work in a consultative / collaborative method.
• Ability to relate effectively to children and their families.
• Ability to teach individuals and groups.
• Ability to make decisions in an independent manner in clinical practice and education.
• Demonstrated assessment and critical thinking skills, within scope of practice, including clinical judgment and problem solving skills.
• Ability to organize and prioritize work.
• Ability to coordinate multidisciplinary care and function as a nursing resource for others.
• Ability to operate related equipment (e.g. personal computer).
• Physical ability to do the job.
**IMPORTANT INFORMATION**
- NBA internal positions are posted on Tuesdays and Thursdays for a period of 72 hours.
- A selection decision will be made within 7 business days of the posting closing date.
- If an interview is required, you must be available. Interviews are scheduled for Wednesday, February 4, 2026, in the afternoon.
- The successful applicant has 48 hours to accept or decline the position.
- If you will not be available to accept or decline the job offer during the selection process, you must assign a designate that the Hiring Leader may contact during your absence. Please ensure you have clearly identified your designate on your resume or cover letter.
- If you have any questions regarding this new process, please contact the Internal Jobs Help Desk by email at internaljobshelpu@phsa.ca.