Coordinator, Equipment and Supplies, Business Management Office

 

Children's & Women's Health Center

Vancouver, BC

 

The Coordinator, Equipment and Supplies, Business Management Office (BMO) reports to the Manager and coordinates the day-to-day operational requirements for equipment and supplies matters of assigned area(s) across Children’s and Women’s. Coordinates and ensures that the planning and procurement process meets operational requirements by liaising with internal and external partners and interested parties and leading discussions to identify and/or evaluate appropriate equipment and supplies needed to support clinical practice. The Coordinator collaborates with health care providers and Supply Chain to develop solutions for product utilization and standardization in a safe and cost effective manner and troubleshoots issues by acting as the first point of escalation, conducting independent research and analysis within the context of budgets and the unique requirements of assigned area(s). Identifies, selects, evaluates and introduces new equipment and supplies that support clinical practice in providing safe patient care. The position participates in strategic and operational planning, the development of policies and procedures and quality assurance activities. The Coordinator supervises unionized staff for the assigned area(s) including making determinations on recruitment and selection, performance management, discipline, training, coaching and leading teams.

What you’ll do

• Act as liaison in coordinating equipment and supplies matters between the internal parties, PHSA Supply Chain and external vendors. Lead discussions with clinical teams including leaders and health care providers in identifying the appropriate equipment and supplies to support clinical practice and safe patient care within the context of department budgets and clinical requirements. Provide cross coverage and additional support to fellow Coordinators as required due to volume or urgency.
• Coordinate the planning and procurement process by establishing and maintaining an effective network of relationships and influence between internal parties, Supply Chain and external vendors to ensure timely exchange of information in order to achieve operational objectives and/or resolution of issues. Assist with developing budgets, monitors expenditures and variance analysis and reporting.
• Develop, implement and maintain inventory control systems and generates data related to the usage of items that are purchased direct from the vendor.
• Act as first point of escalation for issues and recommending solutions or escalating further. Provide guidance, support, direction/delegation of tasks to Direct Purchase and Preferred Accommodation Clerks. Troubleshoot issues to support Supply Chain by identifying products through research, liaising directly with vendors and leveraging knowledge of C&W’s specialized clinical needs. Manage critical supply and equipment incidents. Report equipment/supply product concerns to Supply Chain, monitors product concern tickets and coordinates shipment of affected items to the vendor for review.
• Approve expenses for equipment and supplies. Coordinates the procurement of urgent requests for equipment and related supplies. Provide case support as required.
• Coordinate backorders and recalls including identifying supply disruptions, notifying In House Replenishment and Supply Chain, pulling and reviewing usage data, sourcing potential substitutes and permanent replacements with vendors, and presenting the proposes products to internal parties to obtain clinical approval for use in the designated areas.
• Engage directly with external vendors including other hospitals, to arrange for medical equipment rentals, loans, consignment, repairs/maintenance and service contracts. Assisting with direct purchases of medical supplies and obtaining quotes to support negotiations of program area’s equipment and supplies requirements including equipment that is for replacement, upgrade and/or expansion.
• Coordinate product and equipment demonstrations and trials by facilitating discussion with clinical teams, developing evaluation forms as well as compiling and analyzing evaluation results. Support the educators’ with the coordination of in-services related to new and existing equipment to all program area members.
• Partner with Children’s and Women’s Hospitals’ Foundations and clinical teams by coordinating donor site visits, compiling and presenting feedback from clinical teams regarding donated equipment and supporting donation opportunities.
• Provide insight and knowledge on site-specific requirements for BMO leadership meetings and departmental briefing notes. Develop, manage and update department processes and documents, such as direct purchase inventory records, templates, and standard operating procedures.
• Participate in quality improvement initiatives and accreditation activities. Recommend adjustments to policy and process improvement on an on-going basis. Participates in committees, teams and task group assignments as requested.
• Ensure all capital and minor equipment requests are submitted based on equipment life cycle planning and by identifying the requirements of the clinical teams, supporting vendor engagement, supporting documentation and performing cost analysis.
• Coordinate special projects, as assigned by the Director, with multi-million dollar budgets by monitoring scope and timelines, collecting and analyzing relevant data, compiling required reports and updating project dashboards.
• Provide support for system integration testing, updates, and troubleshooting with users.
• Follow performance management processes. Ensure probationary and annual reviews are completed for Direct Purchase and Preferred Accommodation Clerks; investigates work and staff issues, and where necessary initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process.
• Monitor requests for overtime, vacation, leaves of absences, and sick time. Recruit, interview and hire. Utilize knowledge of collective agreements to problem solve on day-to-day issues. Determine orientation needs and arranges for orientation provided to new staff in area.

What you bring

 

Qualifications

• A level of education, training, and experience equivalent to a recognized Diploma program in a health, business, Supply Chain/logistic or technology related discipline plus three(3) years’ experience in a supply chain or supply systems environment, including two (2) years in a leadership role. Preference of having a clinical background or a broad understanding of the clinical care process and multidisciplinary health care provision.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Business Management Office contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated ability to operate related equipment including applicable software applications and knowledge of purchasing and inventory and other clinical and business applications. Demonstrated effective problem resolution and critical thinking/analytical skills. Ability to work independently and in cooperation with others. Ability to organize, plan, prioritize, multi-task, and problem solve with little or no direction. Excellent written and verbal communications. Demonstrated ability to work under pressure and in a changing environment. Proven ability to develop and maintain effective working relationships with others both within and outside of the organization.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until March 2027 or Until Return of Incumbent)

Salary Range: $67,861 - $97,550 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition #: 194192E

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

 

Please note the internal job posting will no longer be accessible after the expiry date of February 3, 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at internaljobshelpu@phsa.ca. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. A Help Desk Representative will respond to your inquiry within 1-2 business days.