Posting: EB 26:034
Position: FT Reg Dispatch Supervisor
Location: Vancouver Dispatch Operations Centre - VDOC
Position(s) Posted: 1 (one)
Posted: January 22, 2026
Closing Date: February 04, 2026
Study Reference Material: https://intranet.bcehs.ca/mlink/file/NjA4NDM?type=attachment
Exam: Eligible applicants will be notified of the exam date via their BCEHS email address at least 7 days in advance.
Interviews: Eligible applicants will be notified of the interview date via their BCEHS email address at least 7 days in advance.
BCEHS intends to fill 1 (one) vacancy for a Full-Time Regular Scheduled Dispatch Supervisor in the Vancouver Dispatch Operations Centre (VDOC).
Open to all EMD qualified BCEHS employees. Selection process will be in accordance to the 13.03 process as outline in the collective agreement.
The Dispatch Supervisor positions are exciting roles for the BC Ambulance Service. They are experienced dispatchers who are leaders who work in a team-based collaborative environment focused on the growth and development of their peers and employees. They are accountable in the provision of efficient, effective and accurate service delivery through equitable application of BCAS policies. They will guide day-to-day operations within the dispatch centre.
Vancouver Dispatch Center (VDOC) Dispatch Supervisor Pattern / Shift times -this is NOT a list of vacancies:
Team 1 0500-1700 / 1700-0500
Team 2 0500-1700 / 1700-0500
Team 3 0500-1700 / 1700-0500
Team 4 0500-1700 / 1700-0500
Team 5 0500-1700 / 1700-0500
As outlined in Appendix 23, to support the recruitment and retention of Indigenous workers, and to improve the care of Indigenous patients/residents/clients/service users across the health care system, the Employer may select an Indigenous candidate, even where they are not the most senior qualified candidate.
Indigenous employees are encouraged to contact Internal Recruitment at internalrecruitment@bcehs.ca to self-identify as an Indigenous applicant to the posting in question. Please include the posting number in your email.
Please ensure the other application steps are completed as well (online application, shuffle form if applicable) by the posting closing date of February 04, 2026.
Employees must apply to the posting and submit a completed Post Shuffle Preference Form if they want to be considered for any of the available positions by the posting closing date February 04, 2026.
- If an Employee applies to the posting but does not submit a completed Post Shuffle Prefernce Form, the applicant will not be considered and will be bypassed.
- If an Employee submits a completed Post Shuffle Preference Form, but does not apply to the posting, the employee will not be considered as an applicant for the posting and will be bypassed
The Post Shuffle Preference Form can be found at https://liquidoffice.bcehs.ca:4433/lfserver/EHS_0123
** This form must only be completed and submitted in the CHROME or EDGE browser. You will receive confirmation if your form has been submitted successfully. **
Selection Criteria
Selection will be in accordance with Article 13.03 of the Collective Agreement 13.03 (d) or (e) may not be utilized to move into a regular position.
In preparation for the upcoming examination/assessment, please view the required study reference material here.
Upon application, employees occupying a supervisory position, provided they meet the requirements of the position to which they are applying, shall be appointed on the basis of service seniority.
Next, vacant positions will be filled following the next steps:
Applicants first considered will meet the following eligibility criteria:
- Bargaining unit employee
- Three (3) years plus a day experience within BCEHS at the relevant EMD dispatch level
- Satisfactory record check
The above noted qualifiers must be achieved by the closing of the posting.
- Knowledge/Skills Assessment (45% of total score)
Applicants will be required to successfully complete a knowledge/skills assessment. This assessment is online through the Learning Hub and must be completed from a location with reliable internet access. Eligible applicants will be notified of the exam date via their BCEHS email address at least 7 days in advance.
Online Exam Access:
Please be aware, applicants require access to a reliable internet connection via Google Chrome, and it is recommended to use a laptop or desktop computer. We discourage the use of mobile devices for these activities.
2. Interview (45% of total score)
Applicants who successfully achieve a score of 65% or higher on the Knowledge/Skills Assessment will be scheduled to interview. Video interviewing will be used to allow applicants to answer the questions remotely using recorded video. Eligible applicants will be notified of the interview date at least 7 days in advance.
Should you be unsuccessful on the written exam, or pass the exam but not participate in the interview process, you will be counted as "unsuccessful” and a score of 0 will be applied as your interview score and you will not be eligible to compete on roles in the same classification for a period of 6 months.
Please be aware, you will require access to a reliable internet connection and a web camera. It is recommended to use a laptop or desktop computer. We discourage the use of mobile devices for these activities.
3. Full-Time Seniority (Up to 10%)
Up to 10% will be applied to all candidates who complete the interview to determine their final score.
The successful candidate(s) shall be the employee(s) with the highest total score and a satisfactory disciplinary record.
Please note, employees accepting any Regular position under the Collective Agreement will not be entitled to rescind an accepted offer after 61 days of accepting the offer. Regular and Irregular employees may only rescind within 61 days after acceptance. You will also be required to report to your new position within the 61 days of acceptance. Employees that rescind an offer at any time arenot guaranteed to be placed back into their current/prior position.
Application Tip: After applying and clicking on submit – please go to your profile page and confirm that you see your application in the Application History section (go back to job page, log in at the bottom of page and this takes you directly to your profile page, your application history is at the top of the page). Please reach out to internalrecruitment@bcehs.ca if you have any questions.
Application Instructions and Additional Information:
We invite you to apply by clicking the "Apply Online Now" button where you can register for the first time or enter your Username and Password in order to re- access your profile on our system. REMEMBER USE YOUR PHSA ID # AND PLEASE ENSURE YOUR CURRENT CONTACT INFORMATION IS ON RECORD.
BC Emergency Health Services employees are advised that Talent Acquisition will only contact employees regarding this employment bulletin using the employee’s contact information contained in the Employee Records & Benefits (ERB) system or BCEHS Email.
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It is very important that your contact information is up to date with Employee Records & Benefits (ERB). If you would like to make changes to your contact information, you can complete a form to do so and submit it to Records and Benefits. You can find the form at: Employee Address Change Form (the form may take a few minutes to load).
If you expect to be away, or unable to answer your telephone after the posting closing date please email a proxy acceptance to the BCEHS Recruitment Help Desk at: internalrecruitment@bcehs.ca.
We are here to help – If you have any questions, please do not hesitate to contact the BCEHS Recruitment Help Desk:
Phone: 604-675-7470
Toll Free: 1-844-675-7470
Email: internalrecruitment@bcehs.ca
Hours: 08:30 – 16:30, Monday to Friday (excluding Statutory Holidays)
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