Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

As a collaborative member of the health care team, the Secretary provides secretarial and administrative support within a team setting. Maintains a safe environment for patients, families and staff by adhering to safety policies, procedures, guidelines and emergency procedures.

 

 

Note: This is a relief/float position and not part of the regular base line. 

Duties/Accountabilities:

• Receives calls from all sources including patients; refers calls to other parties or provides information as appropriate and:   
  
  • Determines urgency of incoming calls and takes appropriate action.
  • Relays information to and from clinical staff and outside facilities.    
  • Obtains reports by contacting appropriate departments or outside sources.      
  • Coordinates appointments and tests for patients in collaboration with the clinical team.
  • Accesses patient information system to retrieve patient data, as appropriate.
  • Greets visitors and handles enquiries.
• Arranges meetings/conferences and associated logistics. Acts as a recording secretary by preparing agenda; drafting, typing and distributing minutes.  Prepares materials as required.
• Opens, screens, prioritizes and distributes mail.  Maintains information and correspondence.
• Formats and edits documents for correspondence. Drafts routine items for signature as required.
• Assists with collecting, collating, formatting and preparing reports as required.
• Assists clinicians in preparation of research documents and grant applications as required by collating information and updating documents.
• Assists with clinician scheduling, timekeeping and collaborating with the clinical team for coverage as needed.
• Performs other related duties as assigned.
  
  

Qualifications:

 

Education, Training and Experience:

• Grade 12, graduation from a recognized secretarial program, including a recognized course in medical transcription and three years’ recent related experience or an equivalent combination of education, training and experience.    

Skills and Abilities:

• Ability to keyboard at 50 wpm.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.