Project Manager, Clinical Trial Management System (CTMS)

 

PHSA Corporate

Vancouver, BC

 

 

Join PHSA’s Clinical Trial Support Team to assist researchers at BC Children’s Hospital, BC Women’s Hospital, BCCDC, and BCMHSUS in navigating regulated clinical trials. Learn more about our services at www.phsa.ca/clinical-research.

 

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety is a priority and a responsibility shared by everyone at PHSA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

 

Reporting to the Corporate Director, Clinical Trials Administration, and working closely with clinical trial and research personnel, the Project Manager (PM), CTMS assists with the set-up and management of clinical trial and research projects to improve processes, and achieve compliance with protocols, regulations and guidelines. The PM also provides project management services including planning and leading research projects, maintaining project objectives for research studies, liaising with research organizations and service providers to identify and coordinate study requirements, and supporting financial oversight of clinical research studies. The PM assists with the adoption and on-going sustainment of RealTime Clinical Trial Management System information by identifying, formalizing and implementing associated best practices; builds the study structure and its modules in the CTMS; monitors clinical trial and clinical research activities; makes recommendations regarding quality assurance and efficiency to site leadership; provides training, education and operational support; facilitates communication; collaborates and exchanges knowledge associated with CTMS and its modules.

 

What you’ll do

• Consults with Principal Investigators, Research Managers and other partners to determine opportunities for new initiatives. Identifies, researches and analyzes information to achieve research project objectives. Assists in writing and/or editing significant portions of documentation in support of research projects and activities.
• Facilitates the development, maintenance and enhancement of procedures and processes for the operation of clinical trials and research projects. Provides input to define administrative/ resource needs and develops and implements strategies to meet needs. Monitors financial resources and supports accounting processes including reporting on variances. Provides professional expertise to clinical trial and research personnel by establishing clear definitions of responsibility for each employee as it relates to the CTMS and provides training and administrative support to meet operational requirements.
• Contributes to research design, development of research tools, including the study database, and follow-up activities. Monitors progress of clinical trials and research projects and attainment of project milestones. Prepares and distributes reports, including reports to Managers and funding agencies. Coordinates the development of study documents, tools and processes in collaboration with Principal Investigators and research teams.
• Liaises with Clinical Research Managers, Investigators, nurses, coordinators, finance, and budget personnel to simplify clinical research processes and maximize cost-recovery through CTMS customization and process optimization. Assists in the development of training materials, processes, policies and forms to manage clinical research using the CTMS. Leverages knowledge from established clinical research teams to improve research processes for developing research groups.
• Performs other related duties as assigned.

 

What you bring

 

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Health Sciences or related field, plus five (5) years of recent related research experience in the health care sector including experience using data analysis programs and software platforms such as RealTime CTMS and REDCap.
• Certification such as Association of Clinical Research Professionals (ACRP) or Society of Clinical Research Associates (SOCRA), or Clinical Research Associate/Coordinator Certification preferred. 
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within PHSA Corporate contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Sound understanding of clinical trials and research processes. Extensive knowledge of the scientific terminology and research methodology in the health sector. Ability to evaluate service delivery.
• Excellent interpersonal, management, coordination and communication skills. Proven leadership skills and team/collaborative skills, especially within a research infrastructure. Strong problem-solving abilities. Ability to make oral and written presentations.
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Power BI and Visio. Knowledge of Tri-Council Policy Statement (TCPS2) Research Ethics, Health Canada, FDA and International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) Guideline for Good Clinical Practice (GCP) regulations and guidelines.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

 

Job Type: Temporary, Full-time (Until November 2027 or Until Return of Incumbent)

Salary Range: $74,618 - $107,264 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 08:30 – 16:30 (Monday to Friday) Remote in BC or Hybrid in Vancouver
Requisition #: 191830E

 

 

 

What we do

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

 

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

 

Please note the internal job posting will no longer be accessible after the expiry date of January 15, 2026. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at internaljobshelpu@phsa.ca. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.