Salary Range: $74,618-$107,264/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Job Summary:
In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager or Designate, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and leads the analysis and documentation of business requirements on projects. The Senior Business Analyst will analyze and document gaps between business requirements and software features and functions and will assist/lead with development and maintenance of statement of work and project plans for projects. The Senior Business Analyst provides project management and support for all phases of assigned systems development and implementation projects. In addition to providing hands-on application support, the Senior Business Analyst also provides guidance and leadership to assigned team members.
The SBA creates confidential business cases, briefing notes, and reports including estimating required financial and staff resources for initiatives/projects; develops standard operating procedures and processes; and drafts policy for leadership review as directed. The position communicates with stakeholders at all levels to develop solutions for the business, provide strategic and advisory services, and to ensure requirements are met. The SBA regularly attends and provides updates at management meetings including governance meetings and is privy to sensitive management and vendor information in order to carry out their duties. The Senior Business Analyst’s primary responsibility involves interpreting business strategies and objectives to support the selection, procurement and implementation of appropriate information systems applications. The Senior Business Analyst provides complex and varied functions in an environment that requires a high level of specialized skills to fulfill responsibilities for the most efficient and effective use of the designated service.
Duties/Accountabilities:
• Provides strategic planning support and change management services by leading and performing feasibility studies, workload efficiency analyses, using formal data gathering techniques and analyzing, designing and implementing appropriate information systems. This includes identifying system deficiencies, user department operational inefficiencies and ways of improving business efficiency functions.
• Provides support for application maintenance, modification and enhancement through programming, database development, report writing and problem solving.
• Provides guidance and leadership to assigned team members including making adjustments to workload and assignments and participating in decisions relating to hiring, discipline and termination.
• Analyses system performance and provides recommendations for the development of capacity plans for assigned applications.
• Conducts analysis related to data conversion routines and system interfaces for assigned applications.
• Supports operational requirements by assembling, creating and maintaining the required set of information systems technical and operational documentation, according to departmental standards.
• Prepares Requests for Information/Proposal, develops evaluation processes and tools, and evaluates vendor responses.
• Coordinates and implements applications by ensuring documentation, writing and testing of applications and verifying that programs are functional and consistent with specifications.
• Provides system support to users during the development, maintenance and operation of various computer systems by performing duties such as troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions over time.
• Develops user documentation and downtime and disaster recovery procedures for assigned applications.
• Performs analysis of PHSA information system requirements and vendor analysis/selection including project management for the acquisition and implementation of new information systems and enhancements to existing systems.
• Provides technical and business direction and guidance to other project staff by identifying staff required, assigning tasks to staff, setting priorities and reassigns work when necessary to ensure project deadlines are met.
• In conjunction with senior staff or manager, participates in contract negotiations with vendors.
• Coordinates and manages the development and execution of project plans, prepares and monitors project budgets and communicates status reports.
• Leads and participates in the analysis, acceptance criteria definition, development, testing, training, implementation and maintenance phases of assigned projects. Carries out post-implementation reviews and makes recommendations for improvements.
• Provides advice and direction to clients on methods to improve performance efficiencies through the use of automated tools and revised work processes.
• The Senior Business Analyst serves on a variety of authority-wide, health service delivery area and departmental committees, task groups, internal working teams and corporate projects. Presentations and facilitation of groups throughout the organization will be used to enable the Senior Business Analyst’s work.
• Facilitates consensus on issues, including business design features, program changes, data requirements, privacy issues and reports. Attends and participates in management meetings, has action items to complete and provides updates. Facilitates and leads various operational and project committees and teams. Communicates information, makes recommendations and raises issues/concerns to the Manager.
Qualifications:
A level of education, training, and experience equivalent to a Bachelors degree in Business, Health Informatics, Computer Science or a related discipline plus a minimum of five to seven (5-7) years’ recent related experience.
Demonstrated understanding of the Systems Development Life Cycle and project management methodology. Demonstrated ability to lead staff in a team environment. Ability to work effectively as part of a team. Demonstrated experience organizing and writing application related documentation and proposals. Excellent interpersonal, oral and written communication skills with the ability to communicate complex ideas in simple terminology. Ability to understand and clearly relate technical information and principals of operation to other members of the organization. Ability to analyze operational problems and recommend innovative solutions, demonstrating time management skills. Proven ability to plan and execute complex projects with stringent budgets and timelines. Main stream project planning software/tools experience preferred.
