Organizational Design Lead, BC Health Workday

 

Role Summary

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system. 

Reporting to the Manager, Transformation, The Organizational Design Lead is responsible for shaping the global blueprint for the future-state organizational structures, roles, and capabilities that align with the HR transformation’s strategic objectives—enhancing service delivery, operational efficiency, and workforce sustainability across BC’s Health Authorities. Working in close partnership with HR Transformation Leads, Team Workday and other key partners, this role ensures the new HR operating model is grounded in evidence-based design principles, supports integrated service delivery, and reflects the evolving needs of the health system. By applying structured design methodologies, facilitating collaborative workshops, and leveraging workforce data, the Organizational Design Lead drives the development of modern, agile, and digitally enabled HR functions that are scalable and responsive to future demands. 

 

Key Accountabilities

• Lead the co-development of future-state organizational and role designs by facilitating design sessions, analyzing current-state structures, and applying leading practices in organizational effectiveness.  
• Define new roles, competencies, and spans of control using benchmarking, functional analysis, and partner input to ensure clarity, scalability, and alignment with service delivery goals.  
• Partner with readiness and training teams to co-create learning pathways and capability-building strategies that support the successful adoption of new structures and roles.  
• Engage senior HR leaders, operational leaders, and transformation partners across Health Authorities through consultative processes, ensuring alignment, ownership, and integration of design recommendations.  
• Ensure organizational design outputs support broader strategic initiatives, including talent management, workforce planning, and digital enablement, by aligning design decisions with system-wide priorities.  
• Maintain clear and accessible documentation of design decisions, rationale, and implementation plans to support governance, transparency, and long-term sustainability.  
• Provide informal mentorship and thought partnership to colleagues and team members by sharing expertise, offering guidance during design activities, and fostering a collaborative learning environment.  
• Perform other duties as assigned, contributing to the overall success of the program and its transformation goals. 

 

Qualifications

•  A level of education, training, and experience equivalent to a degree in Human Resources supplemented by five (5) to seven (7) years of recent, related experience working in organizational design or equivalent. 
• Demonstrated experience leading workstreams on large-scale transformation or restructuring initiatives within complex organizations. 
• Strong facilitation and engagement skills, with a track record of leading collaborative design processes. 
• In-depth knowledge of organizational design principles, competency frameworks, and strategic workforce planning. 
• Familiarity with change management and project management methodologies. 
• Ability to synthesize data and insights to inform design decisions. 
• Experience working in healthcare preferred. 
• Physical ability to perform the duties of the position. 

 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $88,990 to $127,923.00
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Closing date: November 31st, 2025
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06322

 

What we do  
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.