Salary Range: $88,990-$127,923/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Job Summary:

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director/Manager, Quality, Patient Safety, and Accreditation, the Leader assists the Director/Manager with planning, implementing, coordinating, and monitoring quality improvement and patient safety initiatives focusing on maintaining an environment of continuous improvement. The Leader collaborates with quality and safety, clinical and administrative leaders and staff within and across PHSA programs to prioritize improvement projects, and develops, implements, monitors, and evaluates the processes.

Duties/Accountabilities:

•    In alignment with PHSA’s North Star Priorities and the Coast Salish teachings, contributes to a culture of learning and continuous improvement by supporting and/or advancing initiatives within the Integrated Quality & Safety Strategy and participating in process improvement initiatives.
•    Works with staff to develop, implement, and evaluate quality improvement and patient safety initiatives and/or indicators of quality outcomes and performance; plans, develops and implements Patient Safety and Quality Improvement (PS&QI) projects, education, initiatives and materials including evaluation and PS&QI sustainment tools and supports PHSA initiatives to eradicate Indigenous specific racism and discrimination.
•    Ensures quality and safety activities are in alignment with accreditation requirements.  Provides accreditation education to program staff as required.  
•    Supports the development, revision, and evaluation of practice support tools related to quality and patient safety and proactively educates staff on quality, patient safety and risk management activities.
•    Leads retrospective reviews such as Root Cause Analysis, and/or prospective reviews (e.g., Failure Modes Effect Analysis), necessitated by safety events, critical incidents or process issues related to the program; monitors the culture of patient safety through methods such as reviewing patient safety culture survey results and creating action plans to lead improvements.
•    Leads, facilitates, and participates in Quality Improvement (QI) education sessions and workshops to foster a culture of learning and continuous quality improvement.

Qualifications:

A level of education, training and experience equivalent to a Master’s degree in Nursing, Health Administration, related health discipline or other relevant area plus five (5) years of Healthcare experience, including experience in leadership and quality and safety.

•    Knowledge and expertise in Quality Improvement, Change Management, Patient Safety and Accreditation standards preferred.  
•    Working knowledge of legal, ethical, and clinical issues associated with standard of care practices, and Accreditation Canada requirements.
•    Working knowledge of evaluation techniques and methodologies including statistical analysis methods and presentation of information.  
•    Demonstrated analytical and problem-solving skills with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to program problems.