Performance Analyst, BC Health Workday

 

Role Summary

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system.  

 

Reporting to the Manager, Planning and Project Controls, the Performance Analyst is responsible for supporting the management team in strategic planning and decision making by collecting, analyzing, and reporting on key performance indicators (KPIs) to monitor progress, effectiveness, and benefits realization for the implementation of the BC Health Workday program. The Performance Analyst provides technical expertise and recommendations to project teams to ensure effective budget, resource utilization and optimization.  

 

Key Accountabilities

• Collects, analyzes, and reports on key performance indicators (KPIs) to assist the project team in monitoring performance, progress, forecasts, budgets, effectiveness of the program, and benefit realization.  
• Identifies trends, gaps and risks as it relates to project timelines, budget and resourcing that may impact strategic plans and decision making. Provides recommendations to project team to ensure effective budget and resource utilization and decision making.  
• Develops, maintains and enhances performance indicators, including the establishment of indicator definitions/standards and enhancement of data quality/consistency.  
• Develops and implements performance measurement frameworks and creates dashboards and visualizations to effectively communicate findings to partners.  
• Develops computerized models for forecasting future needs to better understand the likely impact of decisions.  
• Collaborates with workstreams to define measurable success criteria and ensure consistent performance measurement across the program.  

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Health Services 
• Administration, Business Administration, Statistics or relevant health care discipline with five to seven (5 – 7) year’s recent, related experience in project management working in an analytical capacity.  
• Monitors performance across diverse KPIs and supports delivery within the BC Health Workday program.
• Develops forecasting models, analyzes and interprets complex datasets, and translates findings into clear reports and visual presentations for business partners and leadership teams.
• Works with project teams and Project Managers to identify performance trends, risks, and opportunities for improvement, and supports planning and decision-making accordingly.
• Organizes and prioritizes multiple activities under tight timelines, while monitoring budgets and tracking progress against project milestones.
• Fosters effective working relationships across teams, applies creative problem-solving and independent thinking, and leverages proficiency with project management, spreadsheet, database, and presentation tools to ensure timely and effective execution of project plans. 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $74,618.00 - $107,264.00
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Closing date: Open Until Posting is Filled
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_E06317

 

What we do  

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.