Job List

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Vehicle Service Coordinator (VSC)

BCEHS

Burnaby, BC

 

In accordance with the Purpose, Vision, Values, and Coast Salish Teachings, and strategic directions of BC Emergency Health Services (BCEHS), safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at BCEHS. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Assistant/Manager, Logistics & Projects, the Vehicle Service Coordinator (VSC) is responsible for the coordination of maintenance and repairs to the ambulance and support vehicle fleet and for maximizing BCEHS resource availability. The Vehicle Service Coordinator will coordinate with service centers to schedule units for service, coordinate movement of fleet to and from service centers, report and track the status of vehicle deficiencies/repairs, schedule staff, and ensure appropriate quality assurance and improvement for related items, on an ongoing basis, in accordance with BCEHS policies and procedures.

Duties/Accountabilities:

1.    Coordinates with the service centres to schedule units for service and to ensure delivery of all vehicles in the case of vehicle breakdowns and for regular preventative maintenance and repairs. Using a mileage/hour report indicating which vehicles require preventative maintenance; coordinating the availability of the scheduled vehicles while ensuring an adequate number of vehicles are available for operational deployment; reporting and tracking the status of vehicle deficiencies/repairs in a timely manner.
2.    Ensures operational needs of the Logistics Operations department are met by scheduling staff including maintaining timekeeping/payroll records in accordance with applicable collective agreements and BCEHS policies/procedures.
3.    Coordinates the movement of the fleet to and from the service centres and for operational purposes and, on occasion, directly to incidents (i.e., multi-patient). At times moving the vehicle themselves.
4.    Identifies problems, liaises with Service Centres staff, Managers, Unit Chiefs, and Paramedic staff to ensure quick turnaround of vehicle and equipment to minimize downtime so that resource availability is maximized, and ultimately patient care is not compromised.
5.    Assists the Manager, Logistics & Projects with inventory checking, including data input of fleet and equipment inventory and availability.
6.    Reviews, investigates, and forwards to appropriate individuals, all vehicle and equipment checks and reports flagged by other staff and repair centres; filing the closed reports from QA/QI ensuring to track themes and reoccurring problems.
7.    Provides courier services to stations including delivery and pick up of medical equipment, and may include the restocking of stations and ambulances, posting of Paramedic Service notices, and couriering of confidential documents, payroll, and other documentation.
8.    Reports to the Assistant/Manager, Logistics & Projects on the work unit’s activities, assists in developing plans for delivery of services, and advises and recommends improvements to the system, specifically in the vehicle and supply area.
9.    Compiles research data and other information for the purpose of reporting to the Logistics Manager, Quality Assurance, as well as investigating loss or damage of equipment to determine whether equipment should be replaced, or the procurement of new equipment is warranted.
10.    Performs other related duties as assigned.


What you bring
Qualifications:

-Grade 12 or equivalent

- Four (4) years recent related experience or an equivalent combination of education, training and experience.

- A valid Class 5 drives license REQUIRED

Skills and Abilities:

Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.


Skills & Knowledge:

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.

Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.

Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: CASUAL/AUXILIARY 
Wage: $29.40 / Hour
Location:5901 Delesalle St, Burnaby, BC BC V5J 0G8
Closing date: Applications accepted until position is filled


What we do

BC Emergency Health Services (BCEHS) provides provincial emergency medical care and patient transfer services. BCEHS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. 

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”) in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.

Your information is protected using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards used are firewalls, intrusion detection, physical access controls to our data centres, and information access authorization controls.

Personal information will be used by authorized staff only to fulfil the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your personal information to other public bodies, third parties or individuals except as required or authorized by law or with your consent. View our PHSA Privacy Policy for more information.

If you have any questions about the management of your personal information during the recruitment process, please contact the Talent Acquisition team at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@bcehs.ca.

Talent Acquisition Corporate Office, #200 – 1333 W Broadway, Vancouver, BC V6H 4C1