Role Summary

The Systems Engineer will be responsible for the daily, weekly and monthly activities required to keep the CST Cerner production and non-production systems running at peak performance. He/she will be required to perform a variety of technical tasks and work with internal and external vendors in resolving production issues and fulfilling enhancement requests in an operations environment.

He/she will lead and co-ordinate all aspects of the current projects undertaken by the department. The role will ensure the deliverables are completed on time and on budget, as identified in the project plan. The role will establish the project team and provide leadership, guidance and support to designated project staff, contractors and stakeholders.

Expert understanding of the Oracle Health / Cerner architecture and data model is an asset along with strong understanding of core Microsoft technologies including Windows Server and Active Directory; strong understanding of core networking concepts and troubleshooting skills; strong understanding of CCL and discern rules

Note: This position is eligible for remote work. The normal working hours will be B.C. regular business hours. The position also requires the successful candidate to participate in the on-call rotation, which provides support outside of business hours. 

Key Accountabilities

Perform Cerner Millennium installations, troubleshooting and technical support 

Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as needed and ensures readiness for project implementation.

Monitors and reports on the status of projects and major barriers encountered. Makes decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.

Monitors operational demands and environmental and resource constraints and uses best practice methods to thoroughly monitor.

Provides supervisory guidance and direction to staff.

Qualifications

A level of education, training, and experience equivalent to a Master’s Degree in Health Services Administration, Business Administration or relevant health care discipline with a minimum of seven (7) year’s recent, related experience in project management and facilitating and managing consultation processes with a wide range of stakeholder groups.

Project Management Professional designation considered an asset. Experience or working knowledge of quality improvement methodology, change management and chronic disease management is key to the success of this role.

Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.

Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.