About Pacific Blue Cross

Pacific Blue Cross (PBC) has been British Columbia's leading benefits provider for over 80 years. We are an independent, not-for-profit society with strong roots in BC’s health care system. We provide health, dental, life, disability, and travel coverage to 1 in 3 British Columbians through employee group plans and individual plans.

We are fueled by a commitment to keep health care sustainable for all British Columbians. Through our PBC Health Foundation, we fund projects that improve health outcomes directly related to mental health and wellbeing as well as the prevention and/or management of chronic disease. We are interested in finding people who want to make a difference and who are looking to grow their career with us.

Perks

• Work-life balance with flexible working hours of 7.5 hours per day, Monday to Friday (i.e., 37.5 hours per week).
• Paid vacation starts at 4 weeks per year, and increases with years of service.
• Hybrid work environment (i.e., a combination of work from office and work from home days).
• Generous benefits, including extended health, dental, and life insurance; depending on the plan that you choose, these benefit premiums can be 100% paid by PBC.
• Company pension contributions after 1 year of service.  
• Education allowance to expand your knowledge and develop your skills.
• Onsite gym, cafeteria, and access to virtual doctors/counsellors 24/7 via our Employee Family Assistance Program! 

About the Position

• We are searching for 1 temporary Coordinator, Strategy to join our Strategy team.
• This position is unionized and part of the CUPE 1816 Bargaining Unit. This position is paid at hourly rates and receives wage increases in accordance with the Collective Agreement. The wage for this position is: $5,882 - $6,833 per month.

Job Summary

Under the direction of the Manager, Strategy, the Coordinator, Strategy coordinates and supports the formulation, prioritization, planning, implementation, and maintenance of strategic initiatives, as well as, conducts research to identify industry trends, competitive landscapes, and potential opportunities or threats.

Job Duties

Coordination of Strategic Activities

1. Coordinates and supports the formulation, prioritization, planning, implementation, and maintenance of strategic activities by:

1. providing input into the planning, scheduling, and execution of strategic activities.
2. facilitating internal workshops with staff related to strategic activities.
3. collaborating with cross-functional teams and facilitating communication between stakeholders to ensure alignment with strategic objectives and project timelines. Identifying and documenting opportunities that align with corporate strategy.
4. identifying and analyzing strategic roadblocks hindering progress within teams and facilitating group discussions to formulate effective plans for their removal.
5. identifying the potential for improved work processes from a member end-user perspective or from an internal efficiency perspective to capitalize on opportunities such as automation and digitization.
6. coordinating a variety of activities such as workshops by booking in-person and online meetings, arranging for catering, ordering supplies, registering participants, preparing and circulating presentation/documentation, and taking and distributing minutes, as required.
7. assisting management with the preparation of certain strategy documents, presentations, communications, and reports for stakeholders. Customizing the content to the audience and ensuring it is aligned to PBC standards.
8. maintaining a backlog of strategic activities for prioritization by management.
9. monitoring the status of strategic activities, identifying situations with external and internal impacts such as shifting priorities, timing constraints, and resource requirements. Escalates significant issues to management for resolution.
10. facilitates retrospectives at the conclusion of strategic activities to identify successes, barriers, challenges, and opportunities for improved performance in future activities.
11. maintaining accurate and updated data related to strategic activities. Applying collaborative tools and methodologies to visualize the progress of strategic activities. Preparing reports and communicating progress and outcomes.

Coordination of Strategic Activities

2. Conducts research to identify industry trends, competitive landscapes, and potential opportunities or threats. Analyzes data and communicates findings and recommendations in a compelling narrative that facilitates productive discussions and decision-making amongst management.

3. Maintains up-to-date knowledge of strategy practices, policies and procedures, system requirements and other information related to the provision of strategic services through continuous learning and professional development activities.

4. Performs other assigned duties related to the provision of strategic activities which do not affect the rating of the job.

Qualifications 

• Completion of a bachelor’s degree in business, or an equivalent discipline, including a business communications course and demonstrated proficiency with advanced PowerPoint, Excel, and Word.
• Completion of a course in Design Thinking (20 - 30 hours) or Customer Experience (6 - 18 hours), or equivalent.
• 3 years of related experience in strategy or project coordination, or equivalent, including:
  o Demonstrated experience preparing presentations, reports, and various communications; customizing the content and message to the target audience.
  o Demonstrated experience using Design Thinking or Customer Experience principles and practices.

If you’re excited about taking on this opportunity, we invite you to apply today and start the conversation with us about this position.

Please apply via our website this week at http://www.pbchbs.com/company/careers/

While we thank all applicants for their interest, only short-listed candidates will be contacted.

Diversity, Equity, and Inclusion

PBC is an Indigenous Works employer of choice, an Insurance Business Canada Diversity, Equity, and Inclusion award winner, one of Canada’s Greenest employers, a Canadian Centre for Diversity and Inclusion (CCDI) employer partner, and a Pride at Work partner.

We strive to create a workplace where everyone feels valued and employees feel empowered to freely participate and contribute regardless of Indigenous identity, race, colour, ancestry, place or origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, physical or mental disability. We are an equal opportunity employer and welcome applications from all qualified candidates. 

To request an accommodation in completing this job application, testing, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to careers@pac.bluecross.ca. These accommodation requests will be reviewed confidentially and, on a case-by-case basis by Human Resources.