Job Summary:
In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
This position works in collaboration with the BC Trauma Registry and Provincial Analyst as well as the Burn Director for designated sites to assist with the development, operations and management of the Provincial Burn Registry. Reviews Registry policies and procedures and performs complex data analysis and retrieval from medical records. Responsible for conducting audits and statistical analyses in accordance with established standards and procedures. Submits statistical reports, provides expertise regarding medical documentation and promotes the exchange of trauma and burn related data. Interprets clinical codes, abstracting and analyzing data. Monitors work quality and efficiency, assesses and responds to written and verbal requests for information, and facilitates access to information from external organizations. Prepares and conducts education and presentation sessions.
Duties/Accountabilities:
1. Provides input into the development of policies and procedures for the Provincial Burn Registry by participating in the examination of the existing policies to develop new policies working in collaboration with the Burn Director, evaluating technical literature/material to identify new or revised procedures/equipment to improve operations and making recommendations into the development of, or changes to, selected policies, procedures or protocols. Prepares new forms, policies and procedures in consultation with the Manager, BC Trauma Registry.
2. Develops, operates and maintains the Provincial Burn Registry by methods such as identifying database enhancements and system and program changes in order to meet data collection requirements, testing changes to the system to ensure data integrity and performing database management activities in accordance with established procedures.
3. Implements and develops a data collection tool for data collection and provides input into the development of user procedures by methods such as monitoring systems performance, identifying problems to the Manager, suggesting revisions to established procedures to include the provincial Burn Registry and participating in projects as a team member to ensure BC Trauma Registry and Burn Registry requirements are met.
4. Processes approved release of data requests in accordance with established policies, procedures and legislation by methods such as reviewing information, producing a variety of reports, completing required documentation and communicating with internal and external requestors.
5. Performs technical duties by methods such as interpreting clinical codes and abstracting and analyzing data, scoring data by injury, entering data into the BC Trauma/Burn Registry, generating/writing a variety of reports and communicating with internal and external personnel regarding data retrieval, interpretation and operation of the Provincial Burn Registry. Maintain the Burn Registry for designated acute care facilities, including British Columbia Children’s Hospital and Victoria General Hospital.
6. Performs complex statistical analysis of data as requested for use in research studies or for administrative purposes by methods such as reviewing data fields, extracting required information, organizing and presenting data using spreadsheets, graphs, databases or other software applications as requested. Generates a variety of reports as requested to compile information for continuous quality improvement and quality assurance, epidemiology, planning, utilization, research and injury prevention. Summarizes and interprets results of complex data analysis in reports.
7. Communicates with internal and external personnel by providing information regarding topics such as requests for the Burn Registry data, data interpretation and operation of the Trauma/Burn Registry, referring issues or problems such as release of information authorization or Trauma/Burn Registry errors to supervisor or Manager, BC Trauma Registry as required.
8. Participates on various internal and external multidisciplinary committees to represent the Provincial Burn Registry and to provide input regarding burn information management and related topics to ensure issues affecting the Trauma Registry are considered and standards are maintained. Participates in designated projects as assigned by attending project meetings, assisting with the development of project parameters and providing technical input.
9. Sets measurable goals and objectives within a team or individual environment, incorporating the organization’s as well as the BC Trauma Registry’s vision and values, goals and corporate plan, through methods such as maintaining and updating knowledge of professional development within area of practice and developing a plan in collaboration with the supervisor and/or Manager, BC Trauma Registry. Reviews progress to ensure that goals are achieved within established time frames.
10. Develops, implements, maintains and provides quality and resource utilization information by performing duties such as liaising with relevant persons, committees and medical staff, drafting designated study requirements, performing data retrieval, either manually or through computer data bases, analyzing and presenting information in a narrative, table and/or graph format and generating required reports.
11. Assists the Manager, BC Trauma Registry in monitoring work quality and efficiency within the designated area by performing duties such as identifying problems and inconsistencies and making recommendations for improvement. Prepares and submits workload activity reports by recording, tabulating and summarizing workload activity information as required.
12. Prepares and transcribes technical and non-technical material such as data dictionaries, manuals, summaries and minutes of meeting by composing and/or typing material as required.
13. Participates in orientation and ongoing training for the Provincial Burn Registry through methods such as maintaining, updating and developing training materials and manuals. Identifies topics and develops, presents and distributes materials for staff in-services.
14. Responsible for the development of data definitions, collection and entry processes/procedures and report writing to ensure consistent practices are followed. Answers staff questions regarding data collection and data entry.
15. Assists with the instruction and supervision of students on practicum programs within the area by performing duties such as demonstrating and explaining procedures and processes and providing input regarding progress as requested.
16. Performs other related duties as required.
Qualifications:
Education, Training and Experience
Grade 12, graduation from an approved Health Information Management or Health Record Practitioner diploma program, successful completion of the Canadian College of Health Information Management’s examination at the Certificate level plus two (2) years' recent related experience including one (1) year data interpretation, analysis and coding in an acute care setting or an equivalent combination of education, training and experience.
Valid motor vehicle driver’s license for the Province of British Columbia and access to a personal car is required.
Skills and Abilities
• Broad knowledge of the Abbreviated Injury Scale (AIS) and Injury Severity Scoring.
• Broad knowledge of Canadian Institute of Health Information's coding and abstracting systems including the International Statistical Classification of Diseases and Related Health Problems (ICD) and the Canadian Classification of Health Interventions (CCI) currently utilized in BC.
• Comprehensive knowledge of pathophysiology terminology and disease processes.
• Demonstrated ability in use of advanced computerized databases and related equipment and software applications such as Windows, MS-Word, MS-Excel, MS-Access, MS-PowerPoint, report writers, relational databases, and statistical analysis.
• Demonstrated ability to analyze and present data effectively.
• Demonstrated ability to teach, facilitate, coach and train staff.
• Demonstrated ability to develop policy and procedure protocols and manuals.
• Demonstrated ability to communicate effectively both verbally and in writing.
• Demonstrated ability to organize and prioritize work.
• Demonstrated ability to work independently, and in collaboration with others.
• Demonstrated ability to deal effectively with others.
• Physical ability to perform the duties of the job.
• Ability to travel to designated acute care facilities throughout the province.