Job Summary:

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Site Supervisor, the Activation Lead is responsible for planning, coordinating, and overseeing the activation of laboratory operations and workflow processes in the new St. Paul’s Hospital (NSPH). The Activation Lead is a key liaison between Laboratory Services, the NSPH Project Team, Health Care Relocations and Laboratory Information Systems (LIS) Teams. This role plays a critical function in ensuring the safe, compliant, and efficient transition of clinical laboratory services from the existing site to the new facility. The position requires in-depth laboratory experience, strong project coordination skills, and the ability to engage diverse partners across clinical, operational, and technical domains.

Duties/Accountabilities:

1.    Supports and coordinates the workflow process and staffing activities for the Activation Team including reviewing workload assignments, adjusting schedules to utilize staff effectively within the allocated budget, establishes daily priorities, participates in providing guidance/advice, and assists with troubleshooting work related issues in consultation with the Site Supervisor.  
2.    Develops and maintains detailed project plans, maps and adjusts workflows to algin with NSPH’s layout and processes, schedules validation work, orientation and equipment moves, and creates task lists specific to laboratory activation activities.
3.    Coordinates with internal project teams (e.g., construction, IT, facilities, LIS) to ensure alignment with NSPH project timelines and liaises with vendors and external partners to support activation milestones.
4.    Creates and implements laboratory operational readiness assessments and develops mitigation plans for identified gaps.
5.    Coordinates testing and standard operating procedure (SOP) development while collaborating with LIS and Team Leads to define validation timelines and SOP development for each instrument.
6.    Oversees all aspects of equipment transfer, installation, calibration, re-verification, and LIS interface development.
7.    Ensures all activation activities meet accreditation and regulatory requirements and supports documentation for provisional and full accreditation submissions.
8.    Identifies and documents risks to operational readiness and patient care throughout the transition, implementing mitigation strategies and escalating critical issues to leadership where required.
9.    Leads working groups, staff update meetings, and decision-making forums related to activation and oversees the development and implementation of staff training plans and orientations on new workflows, technologies and systems.
10.    Coordinates with Health Emergency Management BC (HEMBC) to ensure lab-specific CODE plans are in place and works with Quality Assurance leads to implement QMS requirements in advance of operational go-live.
11.    Ensures physical space and staff workspace readiness, finalizes staff workspace assignments including furniture, phones, IT, and network infrastructure. Oversees identification and labeling of equipment, supplies for relocation and day one operational readiness and materials provisioning.
12.    Supports post-occupancy evaluation and laboratory stabilization by monitoring operational performance metrics such as turnaround times and quality indicators and documents and coordinates resolution of post-move issues to facilitate a lessons-learned review process.
13.    Performs other duties as required.

Qualifications:

Education, Training and Experience

• Certified by the Canadian Society for Medical Laboratory Science. Bachelor of Science degree or an Advanced Registered certificate or completion of a supervisory/management program plus a minimum of three (3) years’ recent, related experience including one (1) years’ experience in a supervisory capacity, or an equivalent combination of education, training and experience. A valid BC driver’s license and access to a personal vehicle for business related purposes.


Skills and Abilities

•    Demonstrated project coordination and organizational skills
•    Strong understanding of clinical workflows and regulatory standards in laboratory medicine
•    Demonstrated skills in communication both verbally in and writing, stakeholder engagement, and change management
•    Ability to problem-solve, manage competing priorities, and maintain attention to detail under pressure
•    Comprehensive knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations
•    Comprehensive knowledge of organization policies, procedures, and standards of care, including practice of safe work procedures with discipline equipment
•    Knowledge of administrative structure and function of laboratories of varying sizes
•    Demonstrated ability to function as a team member, leader, teacher, motivator, and facilitator and to coach and deal with others effectively and in a supportive manner
•    Demonstrated ability to deal with and/or guide others in resolution of conflict issues
•    Physical ability to perform the duties of the position
•    Ability to operate related equipment.