Executive Director, Recruitment Services

 

PHSA Corporate

Vancouver, British Columbia

 

You’re the visionary, innovative, and collaborative human resources leader we need: keen for an incredible career challenge and passionate about the future of health care services in British Columbia. Not one to shy away from challenging the “status quo,” you bring transformational leadership to diverse situations and have the ability to lead the full scope of recruitment services. People are at the heart of everything you do, and this role – executive director, Recruitment Services – supports multiple employee teams, future health care employees, and ultimately, patients and their families.

 

Consider this opportunity to join Kris Nielsen, vice president, People & Culture, who shares: “PHSA recruitment is undertaking critical strategy and process transformation to meet the challenges of today’s hiring environment. The role of executive director, Recruitment Services will be key to meeting PHSA’s vision through innovative approaches, collaborative initiatives, efficient processes, strong service orientation and consistent application of the organization’s values and commitment to eradicating Indigenous-specific racism.”

 

PHSA’s Recruitment Services offers a challenging career opportunity for a dynamic leader who is looking to serve alongside some top internal talent:

• Recruitment teams with experienced leaders are across multiple programs and services
• Diversity, Equity & Inclusion is imbedded in recruitment and retention practices
• Sanya’k̓ula Indigenous Recruitment is established, guiding colleagues and supporting applicants
• Dedicated marketing team supports all recruitment efforts and hiring initiatives

 

What you’ll do

 

The executive director, Recruitment Services reports to the vice president, People & Culture (P&C), and is a member of the PHSA People & Culture senior leadership team (SLT). Currently, this executive director (ED) role leads the centralized Talent Acquisition, Talent on Demand, Employer Brand & TA Marketing, and Compensation & Organization Design teams, and is responsible and accountable for guiding the overall strategic leadership of recruitment, talent sourcing, training, onboarding, marketing, and compensation and organizational design services within human resources. While teams reporting into the role may shift over time, a key area of accountability will be to create and implement an operations plan and management structure integrating service delivery that is accessible, responsive, effective and aligned to meet the organization’s strategic priorities, while embodying and supporting PHSA values and Coast Salish Teachings.

 

With overall responsibility to provide strategic leadership, expertise, and guidance to the Recruitment Services portfolio, this highly collaborative leadership role’s key responsibilities (please refer to job description to review all responsibilities) include:

• Provides leadership to staff through coaching, guiding and modeling key behaviours, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues.
• Formulates, implements and evaluates goals and objectives for the portfolio and aligns them to the overall strategic direction of P&C including the P & C Indigenous Specific Anti-Racism Action Plan within PHSA; forecasts pending recruitment and retention issues/concerns for the organization and sector and developing strategies to support growth.
• Ensures compensation strategy and organizational design align with healthcare regulations, talent retention goals, clinical and operational needs, and industry benchmarks to promote a resilient and patient-centred workforce.
• Promotes integration of Recruitment Services within P&C and across the organization; contributes to the overall strategic leadership of human resources within PHSA as a key member of the P&C senior leadership team and participates in the development and implementation of human resource strategic plan as well as PHSA’s People plan.
• Develops, builds and maintains mutually beneficial working partnerships. Represents PHSA and its interests across various audiences and partner groups, collaborates/liaises with internal and external groups; identifies/evaluates new initiatives and partnership opportunities and resource requirements
• Develops and monitors an annual budget including monitoring budget performance, planning and adjusting operations and/or staffing to meet projections and annual targets, approving expenditures and preparing summaries for fiscal reporting.
• Develops and monitors an annual advertising budget and monitors budgets related to specific targeted recruitment programs for PHSA and delegated provincial initiatives.

 

What you bring

Qualifications

• A level of education, training and experience equivalent to a master’s degree in health, business, human resources, or a related field.
• 10+ years of progressively senior experience, with a minimum of 5 years at a leadership level.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, underpinned by significant knowledge and expertise of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within PHSA contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, BC Human Rights Code - and how they intersect across the health care system.

 

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety. Demonstrates action-oriented practices addressing Indigenous-specific racism and dismantling systems of oppression, as well as confronting/addressing broader issues of racism and discrimination. Exhibits strong DEI and anti-racism competencies/skills to lead by example fostering a culture of continuous learning, equity, inclusion and belonging.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

 

Skills & Knowledge

• Comprehensive knowledge of recruitment processes and applicable legislation, relevant collective agreements and principles of union/management relationships.
• Comprehensive knowledge and understanding of related legislation and labour relations law, relevant collective agreements, principles of union/management relationships, recruitment and retention processes, change and project management theories and practices, privacy legislation and HR practices concerning confidentiality of information.
• Solid understanding of compensation best practices and policies.
• Demonstrated competence in human resources at the senior leadership level.
• Highly focused with proven ability to analyze information, create and execute strategic human resource strategies, policies, and plans; innovatively problem solve with a global perspective, make decisions and facilitate resolution of issues.
• Leading and building a team environment with integrity and trust through clear communication, coaching, and managing conflict resolution.
• Demonstrated deep understanding of their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others.

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

Job Type: Regular, Full-Time

Salary Range: $141,146 - $202,898. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1333 W Broadway, Vancouver, BC V6H 1G9

Closing Date: Applications accepted until position is filled

Hours of Work: 0800-1600 (Monday to Friday)

Requisition # 184356E

 

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

 

Pursuant to Section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry. We invite applicants to self-identify within their cover letter and/or resume.

 

PHSA’s work is guided by the six Coast Salish Teachings gifted by Knowledge Keeper, Sulksun, Shane Point.

 

• Thee eat “Truth”
• Eyhh slaxin “Good medicine”
• Nuts a maht “We are one” 
• Whax hooks in shqwalowin “Open your hearts and your minds”
• Kwum kwum stun shqwalowin “Make up your mind to be strong”
• Tee ma thit “Do your best”

 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

 

Attention current employees of PHSA:

 

You must apply via your internal profile at http://internaljobs.phsa.ca.

 

The internal job posting expires on June 20, 2025, and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

 

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

 

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.