Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.  

The Food Service Worker II performs various duties that include the exchange of cash and/or meal tickets for items purchased, food preparation, cooking and assembly, customer service and/or checking for customer orders for accuracy. The role assists customers who need help or have concerns, escalating as required to Food Services Supervisor and/or Manager.

Duties/Accountabilities:

1.    Processes and prepares food and beverage orders, utilizing a cash register machine and checks accuracy of customer orders. Responsible for dishwashing, food preparation and assembly, restocking, service and clean-up of food and beverages in the retail service unit.
2.    Handle cash transactions, count cash and prepare cashiers report as assigned.
3.    Front line preparation and service of food and beverages to customers. Prepare and deliver food, beverages and supplies for the set-up of operations. Prepare and deliver catering orders as assigned.
4.    Unpacks and stores grocery and produce deliveries; rotates stock; takes out and puts away supplies as required. Store food in designated areas following wrapping, dating, food safety and rotation procedures.
5.    Follow established recipes and standards of food and beverage preparation, assembly and merchandising. Document supplies needed as required.
6.    Clean and sanitize all furniture including table-tops and sides, counter tops and fronts, condiment stands, microwaves and water dispensers.
7.    Remove organic bin waste to designated area. Clean and wipe inside and outside of organic bin container.
8.    Performs cleaning duties such as cleaning counter tops, sinks, cupboards, shelves, machines, and equipment and spot washes wall and splash areas.
9.    Carry pans, kettles, and trays of food to and from workstations, stove and refrigerator in accordance with safety standard.
10.    Notifies leadership of retail product inventory when low.
11.    Utilize approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control. Notify cooks if food temperatures are not within acceptable limits.
12.    Performs other related duties as required.

Qualifications:

Education, Training and Experience

Grade 10 plus one (1) year recent related experience or an equivalent combination of education, training and experience. Certificate in Food Safe Level 1.

Skills and Abilities
•    Ability to communicate effectively both verbally and in writing.
•    Ability to deal with others effectively.
•    Physical ability to carry out the duties of the position.
•    Ability to organize work.
•    Ability to operate related equipment.