If you have a valid user name and password but you are still unable to log in, try one of these solutions:
Ensure that you are on the 'Job Seekers' page when trying to log on. Different user names and passwords are maintained for Employers and Vendors using the site.
If your web browser is using an 'auto-complete' function to fill in your user name or password, it is possible that your software is continuously repeating a typing error from your initial attempt to log in. Try turning it off and logging on manually.
The "cookies" settings on you web browser may be the cause of your problem. To use Brainhunter.com, the 'cookies' must be enabled. To find out how to enable cookies in your browser, click here.
If, after checking the user name and password text, and confirming your 'cookies' setting, you still can not log in, you may need to clear your browser's 'cache' file, where your computer stores web documents for temporary viewing. These controls are usually located in the same section as the cookies controls described above. Again, please check your browser's online help or other included documentation for assistance with this.
If your local network or your Internet Service Provider (ISP) uses a proxy server to provide your Internet access, the same problems described above with cookies and file caching may apply to your network as a whole. See your Network Administrator or contact your ISP's help-desk.
We hope these suggestions will solve the problems you are experiencing. If you continue to have difficulty, please contact us with additional details of the problem as soon as possible, so we can try to find an appropriate solution.