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Social Worker II/Care Coordinator, Connect 4 Care Servie Neuromotor Program

BC Children’s Hospital and SunnyHill Health Centre

Vancouver, BC

 


What you’ll do

 

  • Provide advanced psycho-social assessments for the designated client population by providing intake and family needs assessment, initiating a plan of care which includes the goals and needs identified by parent/caregiver, and other areas as suggested by the comprehensive intake assessment, utilizing teleconferencing to include health care professionals in care planning alongside patients and families around the province.
  • Collaborate and assist within the disciplinary team at BCCH/SHHC by determining gaps with patient and family needs, navigating beyond our own systems and troubleshoot when and how to integrate with other community resources, creating new pathways of care, bridging gaps across systems and linking in with other system resources (such as MCFD and community resources) to advocate for patient needs and secure clinical services for the patient and family.
  • Establish and maintain effective collaborative and constructive liaison relationships with a variety of individuals and groups, including patients and families, community primary care physicians and pediatricians, community mental health providers, MCFD social workers, schools, hospitals and other agencies, in order to coordinate services.
  • Advocate for the patient and their family or caregiver for resources within the hospital and the community by assessing the financial and other psychosocial needs and works in coordination with community resources to meet these needs.
  • Provide counselling and psychoeducation to families and other relevant caregivers to understand the nature of their concerns and to facilitate change in coping style, behavior, feelings and adaptive responses to adverse life events. Utilize parent coaching to promote capacity building skills.
  • Make recommendations for program/service and clinical practice guidelines planning and development as part of a multidisciplinary team.
  • Maintain up-to-date knowledge on research and national and international best practices in care coordination, healthcare leadership and social work practice for children and youth with multiple and complex developmental and behavioral needs. Maintains knowledge of relevant legislation including the Child and Family Services Act, Infants Consent Act, Freedom of Privacy and Information Act and the Mental Health Act.
  • Promote patient and family centered care by participating in relevant committee work within the Social Work discipline, specialized program, hospital-setting, and/or continuum of health care.
  • Perform administrative tasks by maintaining clinical documentation, progress notes, workload statistics and updating health records in accordance with established standards.
  • Initiate and participate in psychosocial research by methods such as collaborating with members of the interprofessional team, conducting literature searches and planning forums, and implementing appropriate evidence based research outcomes into strategic planning and professional practice.
  • Supervise Masters level social work students on practicum within the program by performing duties such as demonstrating and explaining procedures and processes and providing input regarding progress. Provide students with the opportunity to observe and take an active role in care coordination and social work practice with patients and their families.
  • Perform other related duties as assigned

 

What you bring

 

Qualifications

 

  • Master’s Degree in Social Work from an accredited School of Social Work.
  • Minimum 3 years’ experience specifically providing assessment, parent or supportive coaching and care coordination both within Hospital outpatient settings and in the community, with families of children with complex developmental or neuromotor needs or equivalent combination of education, training and experience.
  • Demonstrated knowledge, understanding and use of leadership approaches and skills including communications and relationship building.
  • Current full registration with the British Columbia College of Social Workers.

 

You will also have

 

  • Comprehensive knowledge of Social Work theory and practice.
  • Knowledge of mental health and complex developmental behavioural or neuromotor conditions.
  • Knowledge of the range of service options available for the designated client population both within the hospital and community setting.
  • Knowledge of solutions and strategies to reduce various barriers to care for the designated client population.
  • Knowledge of and commitment to strengths-based, family-centred practice.
  • Comprehensive knowledge and demonstrated ability to apply care coordination principles and ability to advocate for families as they navigate the health care system.
  • Demonstrated ability to establish and maintain supportive, trusting and professional relationships with clients and their support group.
  • Demonstrated listening and information seeking skills that promotes communication and leads to a co-operative approach to goal setting and problem solving with the family and within a multidisciplinary setting.
  • Demonstrated ability to conduct social and psychosocial assessments, and perform a range of needs assessments with both individuals/groups.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

Job Type: Regular, Part-Time (FTE 0.70)
Wage: $42.27 - $52.81/hour

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Monday, Tuesday, Thursday and every other Friday, 0830 - 1630
Requisition # 162000E

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

 

 

What we do

 

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

 

Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

 

BCCH and SHHC is part of the Provincial Health Services Authority (PHSA).

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

 

Please note the internal job posting will no longer be accessible after the expiry date of March 25, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

Privacy Policy

Provincial Health Services Authority (PHSA) respects your right to privacy and takes seriously its responsibilities regarding the collection, use and disclosure of your personal information. Personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act of BC, section 26 (c). The personal information that we collect from you or about you when applying for a job with PHSA will be used to assess your qualifications and suitability as a potential employee of PHSA, as well as for the purposes of recruitment and onboarding. We may also collect and use additional personal information provided by you or your references in the course of the evaluation and hiring process that will become part of your employment file if you are a successful candidate.

Your contact information, education and experience, desired job location and pay information, eligibility and availability, core skills, job functions, getting to know you responses, resumes, cover letters, references, pre-screening questionnaire responses and job application history is recorded in PHSA’s third-party applicant tracking system (“Brainhunter”)in Canada indefinitely and will be shared with our staff on a “need to know” basis. If you require access to your data, PHSA can provide a printout of your data and job application history. We do not sell or rent the information you provide to us to third parties. However, we do contract with a service provider to assist us in maintaining and managing our databases and to communicate with job applicants. We do not authorize this third party to make any other use of your information.

The service provider (“Brainhunter”) allows the option for you to delete your account after signing into the system. Before deletion you are advised with a warning. Your record is permanently purged / deleted from the respective site and the record will not be available in any searches. The job will have only the respective application information that you made previously.

To view the third party vendor privacy policy please refer https://www.brainhunter.com/EN/Privacypolicy.html.

Under certain circumstances, some personal information may be disclosed pursuant to the Freedom of Information and Protection of Privacy Act of B.C. For example, where we believe in good faith that the law requires disclosure of such information in response to legal process and law enforcement rights. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of PHSA's continuing commitment to the protection of personal information it holds. View our PHSA Privacy Policy.

If you have any questions about the management of your personal information during the recruitment process, please contact the Manager, Talent Acquisition at 604-875-7251, toll free 1-866-744-7363 or #260 – 1770 West 7th Avenue, Vancouver BC, V6J 4Y6. You may also contact External Recruitment at careers@phsa.ca.