Resource Coordinator, CARE Program

BC Women’s Hospital & Health Centre

Vancouver, BC

 

What you’ll do

 

• Provide inclusive, pro-choice, non-judgmental care to patients and their partners
• Experience with patient intake, assessments, treatment planning and counselling
• Works within a harm reduction model of care
• Assess patient and family needs for practical supports and assist families in accessing and securing resources internal and external to the hospital.
• Assess families’ needs and provides support services such as transportation, parking, and meal vouchers. Assist families in accessing and completing appropriate forms and applications.
• Provide support with education to patients and families related to their medical and/or psychosocial needs.
• Provide community resource information and ongoing support services to patients, families and health care professionals, and facilitates referrals to community resources.
• Assist the program staff with managing and communicating information on community resources, and creating systems to update and communicate this information to patients and families.
• Participate in quality improvement activities including reporting unsafe situations and reports as per provincial and organization’s policies and procedures.
• Participate in the planning and implementation of special events and in the organization of activities for patients and families as needed.
• Support research activities within the program as necessary.
• Participate in team meetings and in other meetings relevant to the program.
• Perform other related duties as assigned.

 

What you bring

 

Qualifications

 

• A level of education, training, and experience equivalent to a Bachelor’s degree in an allied health discipline
• Minimum of one (1) year experience in a health care setting working with a wide range of service providers.

 

You will also have

 

• Knowledge and experience in family support and pediatrics.
• Extensive knowledge of community agencies and resources.
• Ability to liaise effectively with staff at all levels of the organization and with partners in other health centers and community agencies.
• Broad knowledge of Trauma Informed Care including Collaborative Problem Solving.
• Excellent interpersonal, oral and written communication skills including training in reflective listening and validation.
• Ability to work independently with limited supervision.
• Self-directed and highly motivated with excellent organizational skills.
• Demonstrated sensitivity, confidentiality, and commitment to family-centered care.
• Ability to collaborate effectively within a multidisciplinary care team.
• Knowledge of Indigenous cultural safety, to provide health care services that are equitable, respectful and safe.
• Ability to operate related equipment including word processing, spreadsheet and database programs at an intermediate level.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

 

Job Type: Temporary, Part-Time (FTE 0.60, until June 11^th 2025)
Wage: $42.27 - $52.81/hour

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Wednesday - Friday, 0715 - 1515
Requisition # 164652E

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

 

What we do

 

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

 

BCW is part of the Provincial Health Services Authority (PHSA).

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

 

Please note the internal job posting will no longer be accessible after the expiry date of May 10^th, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.